- Hiring from
- United States
- Work type
- Remote
- Posted
- Sep 27, 2026
We are seeking a hands-on UX Designer to improve messaging experiences across mobile applications and desktop web products serving multiple user groups. This role will design new AI-powered messaging features and improve communication patterns so users can respond more effectively, understand conversation status, and re-engage when appropriate.
The ideal candidate has strong end-to-end product design experience, a portfolio demonstrating complex product workflows, and the ability to work independently within an established product environment.
Enterprise experience strongly preferred.
Key Responsibilities
\* Design end-to-end product experiences across mobile applications and desktop web.
\* Create wireframes, user journeys, interactive prototypes, and high-fidelity mockups.
\* Design user experiences for AI-powered messaging features.
\* Improve communication responsiveness through reply prompts, expectation setting, status transparency, and re-engagement patterns.
\* Simplify complex workflows and data-heavy experiences involving search, filtering, data export, or similar functionality.
\* Apply established design-system components, patterns, and visual standards.
\* Collaborate with Product Management, Engineering, UX Research, and Legal partners.
\* Incorporate qualitative research findings and user feedback into design iterations.
\* Support design validation through qualitative research and A/B testing.
\* Prepare clear design specifications and handoff materials for engineering teams.
\* Work independently, manage assigned design work, and ramp quickly with minimal oversight.
Must-Have Skills
\* 3+ years of professional product UX design experience.
\* Portfolio demonstrating end-to-end product UX work.
\* Strong interaction design, visual design, prototyping, and user-journey design skills.
\* Experience designing complex workflows or data-heavy enterprise product experiences.
\* Experience with search, filtering, data export, or comparable complex interaction patterns.
\* Ability to work independently and operate effectively with minimal oversight.
\* Experience collaborating with Product, Engineering, Research, and Legal stakeholders.
\* Experience incorporating UX research findings and user feedback into product designs.
\* Strong written and verbal communication skills.
\* Recent hands-on individual contributor experience.
Nice-to-Have Skills
\* Experience designing messaging, inbox, communications, or notification products.
\* Accessibility expertise, including familiarity with WCAG and assistive technologies.
\* Experience designing international or localized products.
\* Experience designing products for the Japanese market.
\* Mobile-first product design experience.
\* Experience supporting A/B testing or experimentation programs.
\* Prior contractor or embedded-team experience within a large product organization.
\* Experience designing AI-enabled product features.
Required Tools & Platforms
\* Strong, current Figma proficiency.
\* Experience creating interactive prototypes.
\* Experience with design-to-engineering handoff workflows.
\* Experience working within an established design system.
Location, Time & Engagement
\* Remote contract opportunity.
\* Candidates must be located in the United States.
\* Must be available for full-time work at 40 hours per week.
\* Must be able to work with teams operating in the U.S. Central time zone.
\* Contract is expected to continue through March 31, 2027.
Location: San Francisco,, United States (Remote)
Remote: Yes