V105 - Immigration Administrative Assistant

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: At Job Duck, we connect talented professionals with opportunities that make a meaningful impact. We are seeking a proactive and detail-oriented Immigration Administrative Assistant to support a growing immigration law practice through case management, client communication, and legal administrative support. In this role, you will help ensure immigration cases are handled accurately and efficiently while providing an exceptional experience for clients throughout the process. You will work closely with attorneys and legal staff, assist with document preparation, coordinate case activities, and manage important client interactions. This opportunity is ideal for someone who is organized, eager to learn, service-oriented, and passionate about supporting individuals through complex legal processes. • Compensation Range: $1,150 to $1,220 USD Responsibilities include, but are not limited to: Provide exceptional customer service throughout the client journey Maintain confidentiality and professionalism in all client interactions Assess and triage client needs to ensure proper follow up and support Monitor case progress and maintain organized documentation Respond to client inquiries in a timely and professional manner Perform additional duties assigned by management Assist with administrative and operational tasks as needed Conduct legal research as directed by attorneys Draft legal documents, recommendation letters, and supporting case materials Assemble and organize case packets for attorney review and approval Coordinate with attorneys and team members to ensure timely case completion Schedule consultations, meetings, and appointments with clients Communicate with clients by phone, email, and messaging platforms Draft and prepare immigration forms using Docketwise Manage assigned immigration cases and maintain accurate records within case management systems Requirements: Required Skills • At least 1 year of experience in an Immigration Administrative Assistant, Legal Assistant, Immigration Case Assistant, or similar role supporting legal, case management, or client service functions • Excellent verbal and written communication skills • Strong attention to detail • Outstanding customer service skills • Organization and time management • Case management experience • Legal administrative support experience • Ability to learn new systems and procedures quickly • Professional phone etiquette • Legal document preparation • Legal research skills • Multitasking and prioritization abilities • Problem-solving skills • Critical thinking • Adaptability and flexibility • Accountability and reliability • Ability to work independently • Team collaboration skills Additional Details • English & Portuguese languages proficiency is a MUST • Location: Remote • Schedule: Full-time • Time Zone: Pacific Time (PT) • Working Hours: 9:00 AM to 6:00 PM PT • Immigration law experience is highly preferred Software and Tools : • MyCase • Docketwise • Elevate • Google Gmail • Google Calendar • Google Chat Work Shift: 9:00 AM - 6:00 PM [PST][PDT] (United States of America) Languages: English, Portuguese Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.