V107C - Legal Billing & Collections Specialist

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Job Description:

We are seeking a detail-oriented and proactive Legal Billing & Collections Specialist to support our law firm's billing operations, accounts receivable processes, and utilization reporting. This role is responsible for managing the monthly billing cycle, overseeing retainer replenishments and collections, maintaining billing accuracy, and supporting attorneys with billing policy compliance. The ideal candidate combines strong legal billing knowledge with excellent analytical skills, professionalism, and experience working with AI-driven tools and legal practice management software.

Schedule: Monday to Friday, 9:00 AM - 06:00 PM EST/EDT

Monthly Compensation Range: 1,015 to 1,100 USD

Responsibilities include, but are not limited to:

• Support attorneys and staff with billing policy questions.

• Identify, document, and help resolve recurring billing errors.

• Assist with billing-related projects and provide coverage during team absences.

• Provide weekly and quarterly performance reports to attorneys.

• Maintain billable hours, utilization, and revenue reports.

• Follow up on collections and escalate unresolved issues as needed.

• Communicate with clients regarding replenishments and outstanding invoices.

• Apply retainer funds, reconcile billing activity, and track outstanding balances.

• Coordinate attorney approvals and ensure invoices are sent on time.

• Utilize AI billing tools to support billing reviews and process improvements.

Requirements:

• Minimum of 2 years of experience in legal billing, bookkeeping, accounts receivable, or a related financial role.
• Law firm experience strongly preferred.
• Experience using legal practice management or matter management systems; LEAP experience strongly preferred.
• Hands-on experience using AI tools to improve workflows and operational efficiency.
• Advanced Microsoft Excel skills, including reporting, reconciliations, and data analysis.
• Strong attention to detail and ability to identify discrepancies quickly.
• Experience communicating professionally with attorneys, clients, and stakeholders regarding financial matters.
• Ability to manage deadlines and prioritize multiple projects simultaneously.

Work Shift:

Languages:

English

Ready to dive in? Apply now and make sure to follow all the instructions! 

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