Vendor Support Officer

Vendor Support Officer Responsibilities Ensure that the VSO functions optimally by resolving all vendor queries within specified timelines. Follow up with stores on outstanding invoices and determine if product has been received into stores. All short shipment/over shipment queries from vendors are investigated with stores and addressed with the vendor accordingly. Follow up with merchandise teams for any pricing and GST discrepancies 3-way invoice matching - manage the unmatched invoicing function and address issues with merchandise to work through costing variances and revisions to master filing and PO quantities. Reconciliations for key vendors in accordance with company policies Support the management the VSO inbox Processing and management of prepayment accounts Investigation and chasing of debit balances and aged invoices/entries that sit on the AP ledger Ad hoc reports/duties as required Qualifications: • Basic to Intermediate experience with Microsoft Excel • Minimum 2-3 years’ experience in a Trade Accounts Payable role. • Experience with an ERP system, preferably Oracle. • High attention to detail. • Ability to prioritise tasks in a high volume & fast paced environment. • Fluent written and verbal skills in English Role type Finance Role Accountant Locations Uptown Place, Bonifacio Global City, Taguig Remote status Hybrid Work Schedule Australian Eastern Standard Time Shifting Schedule? No Shifts with Daylight Savings? Yes About Satellite Office Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of. At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces. Why You'll Love Working Here: 🌟 You’re Valued. You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter. 🚀 You’ll Grow. From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential. 🎉 You’ll Belong. We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more. 🏢 You’ll Work in Style. Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best. 💼 You’ll Work with Global Brands. We match you with top international clients where you’ll work directly with their teams and make a real impact. Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.