VIKING OCEAN - WINE STEWARD

ISMIRA Agency actively recruiting for position WINE STEWARD for VIKING OCEAN CRUISES! The Wine Steward supports the food & beverage (F&B) operations at all times, in accordance with Viking’s STAR Service Standards. It is your duty to ensure that glassware, equipment, utensils and products, in your assigned area, are maintained and exceptionally clean. It is your responsibility to create a friendly, guest-orientated service culture to ensure Guest satisfaction and repeat business, which in turn, will increase revenue and profitability of the company. Why is it so cool to become a Viking? Paid flights to and from the ship Legal employment based on 10-hour work day Fixed return dates at the end of your contract Free ship-wide Wi-Fi Free accommodation Opportunities for growth and advancement in your career YOUR RESPONSABILITIES Maintain in depth knowledge of all Bar Menus in order to deliver exceptional STAR Service, at all times; ensure that all Guests are charged according to company standards and account procedures, should Guests be incorrectly charged, ensure to advise the supervisor on duty. Conduct daily wine presentations, in conjunction with the Executive Chef & Sommelier for all restaurant outlets; serve beverages during meal periods, as instructed by the relevant Supervisors, following safe company alcohol serving policies; assist and support Waiters during service; conduct wine tastings as well as partake in any shoreside excursions relating to wine, as requested. Keep and store all Bar and Cellar Inventory Stock, in accordance with set par-levels, adhering to all Public Health Policies. Follow service procedures according to Standard Operating Procedures, Departmental Service Standards and all applicable Public Health Polices. Prepare and operate F&B activities in all outlets, this includes but is not limited to beverage outlets; ensure all F&B activities are prepared and executed, according to company standards. Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas, by applying safe working policies and procedures, according to all Public Health Policies, and ensuring that all equipment is sanitized and returned accordingly, after each use. Ensure mise-en-place for all areas of responsibility are prepared 15 minutes prior to service. YOUR PROFILE: A required minimum of 2 years’ experience as a Wine Steward or similar position, within an International 5 Star hospitality and/or restaurant environment; must demonstrate the ability to work independently. Previous ship experience on the same position is mandatory. Must be a minimum age of twenty-one (21) years old; physically fit and in good health; must be able to carry heavy items and stand, kneel and bend for prolonged periods of time. Fluent in English - must have excellent English communication skills to clearly communicate to the Bar Team and Guests. Must be flexible, stress resistant, and a committed team player with an exceptional work ethic. Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards, with excellent knowledge of all sanitary standards are required. No visible tattoos NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇺🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 ! 🇰🇬 🇹🇲 citizens can be accepted if they know and speak Chinese language (Mandarin) Last updated: August 28, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions