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VIP Account manager with English and Spanish

QuadcodeCustomer Support
Hiring from
Latin America, Portugal
Work type
Remote
Posted
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About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our business is structured into specialized units to ensure sustainable growth and innovation.
IQ Option is a globally recognized financial broker, renowned for its cutting-edge online trading platform. Founded in 2013, IQ Option has become one of the world’s leading online trading platforms, operating in more than 13 languages and offering access to Forex, CFDs, and Options.

We are looking for a motivated and results-driven VIP Account Manager to join our VIP Department. The ideal candidate must have an established client base in LATAM and proven experience managing high-value clients in the Forex/CFD industry, with a strong focus on building relationships, driving client activity, and delivering premium service.

Tasks

  • Conduct proactive outreach to potential and existing VIP clients through calls, written communication, and internal CRM tools;
  • Promote company products and services to high-value clients;
  • Apply effective negotiation techniques to convert leads into long-term customers;
  • Develop and implement initiatives to increase client satisfaction and retention;
  • Build and maintain strong, long-term relationships as a trusted advisor;
  • Monitor client activity and identify opportunities for growth and engagement;
  • Maintain accurate records of client interactions in the CRM system.

    • Requirements

  • English proficiency at B2 level or higher;
  • Native or bilingual proficiency in Spanish and Portuguese;
  • Bachelor’s degree in Economics, Finance, Business, or a related field;
  • Proven experience in the financial industry, preferably in sales, account management, or business development;
  • Strong communication, negotiation, and relationship-building skills;
  • Result-oriented mindset and ability to work in a fast-paced environment;
  • High level of responsibility and professionalism when working with VIP clients.

    • What We Offer

  • Full-time remote role with long-term collaboration (service provider contract).
  • Competitive compensation and performance-based bonuses (paid in EUR directly to your bank account).
  • Flexible working hours.
  • High autonomy in launching marketing campaigns and technical setups.
  • All necessary tools for comfortable and efficient work.
  • Corporate training.
  • A friendly, supportive, and positive working environment where your data-driven decisions directly impact the product.
    • With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
    With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
    Join us today, and let's shape the future of fintech together!
    Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.

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