Virtual Administrative & Support Assistant

About the Role

We're looking for a reliable, self-motivated Administrative & Support Assistant to join a growing team on a full-time basis. This is a remote role supporting day-to-day business operations — if you're someone who takes ownership, communicates clearly, and doesn't need hand-holding to get things done, this could be a great fit.

What You'll Be Doing

• Monitoring and managing inboxes, triaging emails and ensuring nothing falls through the cracks.
• Communicating with subcontractors — following up, coordinating, and keeping things moving.
• Financial reconciliations and keeping records accurate and up to date.
• Preparing weekly reports for management review.
• Occasionally supporting customer service interactions, including damage/insurance claim correspondence.

What We're Looking For

• Fluent English speaker — written and verbal communication is a big part of this role.
• Proficient with Microsoft Office (Word, Excel, Outlook — both desktop and online versions).
• Previous experience in an admin, operations, or support role.
• Customer service background is a plus
• Must be available to work 9 AM- 5 PM EST.
• Someone who works well independently and manages their own time effectively.