About J. Lee & Associates Law Group
J. Lee & Associates Law Group is a full-service law firm headquartered in Norcross, Georgia, serving the greater Atlanta metro and clients across the United States. We specialize in Personal Injury, Immigration, Criminal Defense, and Family Law. Our mission, Justice and Advocacy for All, drives how we serve a primarily Spanish-speaking client base with excellence, integrity, and care. The firm operates internally in English; our client communications are bilingual.
Our mission is bigger than any single file: we are changing the world one life and one case at a time. We are building a stronger, more organized, technology-supported firm, and we are deliberately building it with remote professionals across Latin America, because the best bilingual talent is not limited to one zip code.
About the Role
We are hiring a full-time Virtual Legal Receptionist to be the voice of the firm and the administrative support behind it. From your home office, you will answer and route every call in English and Spanish, triage callers, schedule consultations and hearings, and keep MyCase, our case management system, current. Beyond the phones, you carry the legal secretary work that keeps four practice areas moving: formatting and proofreading correspondence and standard documents, maintaining attorney and department calendars, organizing client files, and tracking the reminders and deadlines assigned by department leads.
This is a non-attorney role. You will not give legal advice or set case strategy; you will make sure the people who do are organized, informed, and never surprised.
Who Thrives Here
At JLA, knowledge can be taught, systems can be learned, and skills can keep improving. Character, honesty, work ethic, ownership, and the willingness to grow are the foundation of everything we do. We look for people who:
• Take ownership: identify problems before they become emergencies, speak up when something is unclear, document work accurately, and follow the system.
• Are honest about what they know and what they do not know yet, and ask for coaching instead of guessing.
• Treat every caller with warmth and respect, especially a client who is scared, in pain, or unsure whether anyone will help them.
• Want a career path, not just a job: strong performers progress toward Virtual Reception Team Leader or a Legal Assistant role.
Schedule and Location
• 10:00 AM to 6:00 PM U.S. Eastern Time, Monday through Friday (about 11:00 AM to 7:00 PM in Argentina during U.S. daylight time).
• Fully remote. Argentina is our primary search market; candidates in Colombia, Honduras, Peru, Mexico, and other Latin American markets are welcome.
What You Will Do
• Answer and route incoming calls in English and Spanish, take accurate messages, and triage prospective clients, current clients, courts, providers, and vendors.
• Schedule and confirm consultations and appointments for attorneys, department leads, and the Firm Director; reduce no-shows with reminder calls and text messages.
• Route new leads to the Intake team the same day and record every touch in MyCase.
• Draft, format, and proofread routine correspondence, forms, and standard documents from firm templates for department lead review.
• Maintain attorney and department calendars, including hearings, deadlines, and consultations, with the correct reminders.
• Organize client files: scan, name, and upload documents to MyCase, Cerenade, and Google Drive following firm naming conventions.
• Prepare filing packets and court or agency submission materials for attorney or paralegal review, and track filing confirmations.
• Enter new client and matter data, run conflict-check searches, and open matters following firm procedure.
Required
• Bilingual English and Spanish at professional written and spoken fluency. English is the firm's internal operating language; Spanish is the client language. Both are verified live during the interview process.
• At least two years in legal reception, legal secretary, legal administrative assistant, or law firm front office work, including law firm call handling.
• Accurate, fast data entry and note taking in a CRM or case management system.
• Strong document formatting and proofreading skills in Microsoft Word and Google Docs.
• Professional phone manner and sound judgment about what to escalate and to whom.
• Reliable availability from 10:00 AM to 6:00 PM ET, Monday through Friday.
• Own laptop and headset, reliable high-speed internet (minimum 25 Mbps down, 5 Mbps up), a quiet dedicated workspace, and a backup plan for power or internet outages.
Preferred
• Experience with MyCase, Cerenade, VXT, or comparable phone and case management systems.
• Exposure to U.S. immigration (USCIS, EOIR) or personal injury workflows.
• Experience supporting U.S. attorneys remotely.
• Familiarity with court e-filing or EOIR document preparation.
Law firm experience is required; JLA systems experience is not. We provide paid training on every firm system, script, and workflow through JLA Academy.
Compensation and Growth
• $9.00 to $14.00 per hour, USD, paid every two weeks in U.S. dollars, placed by experience.
• Rate review at the 90-day certification, based on documented performance, JLA Academy assessments, and quality of work.
• Clear path toward Virtual Reception Team Leader or a Legal Assistant role as the firm grows.
What We Provide
• Paid training on firm systems, scripts, and workflows, plus ongoing JLA Academy courses, assessments, and access to approved AI tools.
• Eligibility under firm policy for paid U.S. holidays and sick-time support after 90 days, vacation after six months, and paid time off after 180 days.
• Health-insurance reimbursement of up to $150 per month after six months and internet reimbursement of up to $25 per month, under firm policy.
• Consideration for the firm's quarterly performance bonus after a full quarter of service, under the written bonus policy.
• A team that invests in training you to the level the firm needs, and leadership that reviews your progress at 30, 60, and 90 days.
How to Apply
• Easy Apply with your resume in English.
• And email your resume in English to bdubin@jlalawgroup.com.
• Questions: (770) 609-9396.
Equal Opportunity
J. Lee & Associates Law Group is an equal opportunity firm. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
J. Lee & Associates Law Group, LLC | 1250 Tech Dr., Suite 240, Norcross, GA 30093 | (770) 609-9396 | www.jlalawgroup.com