Virtual Medical Assistant for Telehealth Consultations

Overview

We are looking for a highly skilled and experienced Registered Nurse (RN) to join our Telehealth team. In this remote role, you will closely collaborate closely with our Nurse Practitioner, to provide vital online medical consultations to our patients,

Key responsibilities

• Manage and maintain patient records and information accurately, securely and timely.
• Coordinate, schedules and manage patient appointments
• Answer and screen phone calls and emails
• Assist with transcription, data entry, and document management
• Facilitate virtual communication between patients and medical staff
• Execute administrative tasks to ensure the smooth operation and delivery of vital services to patients
• Keep abreast of and adhere to industry regulations and standards
• Conduct online medical consultations with patients via phone or video calls.
• Assist the Nurse Practitioner in providing care and addressing patient inquiries and other concerns.
• Assess patient symptoms, offer clinical guidance, and recommend appropriate next steps.
• Educate patients on self-care and medication management.
• Maintain accurate and detailed patient records.
• Collaborate with the healthcare team to ensure continuity of care.
  
  

Required Qualifications

• Proven experience as a Medical Assistant or in a related administrative role
• Proficiency with medical terminology and documentation
• Excellent oral communication skills with a neutral American accent.
• Strong organizational and time management abilities
• Knowledge of medical billing and insurance procedures
• Ability to handle sensitive and confidential information with discretion
• Proficiency with healthcare software and online communication tools
• Attention to detail and accuracy in all tasks
• Ability to work effectively in a fast-paced and dynamic medical environment
• Knowledge of telehealth and virtual medical support
  
  

Skills: phone and email communication,medical billing and insurance procedures,healthcare software,nurse call,nurse practitioner,industry regulations,medical terminology,telehealth,time management,patient records management,transcription,patient care,administrative tasks,healthcare,clinical guidance,virtual medical support,scheduling,registered nurse (rn),organizational skills,online medical consultations,communication,healthcare team collaboration,oral communication,document management,data entry,medication management