We're looking for an analytical, technically skilled, and forward‑thinking
Void Pre‑Planning Officer, based in Worcestershire, to help transform how we plan, forecast, and manage our void properties.
This is a key role within our Platform Property Care (PPC) team, focused on shifting our voids service from a reactive “keys-received” approach to a proactive, predictive planning model improving turnaround times, cost control, and customer outcomes.
If you're passionate about using data, operational insight, and technical property knowledge to make a real difference, this is an opportunity to shape a new way of working.
What could you be doing?
You'll turn tenancy notifications into sharp, insight‑driven pre-void plans that forecast cost, complexity and risk before the keys are received. You'll blend technical know‑how with strong data instincts to spot high‑risk or high-cost voids early, reviewing repairs history, asset data and compliance information you'll own accurate forecasting, maintain a clear and trusted national pipeline, and keep teams aligned with confident, timely communication. And you won't just support continuous improvement—you'll drive it, supporting development of smarter tools, better data, and a more proactive way of working across our entire voids service.
Who We Are Looking For
We're looking for someone with the perfect blend of
technical property knowledge, combined with
analytic and
planning capability.
Essential
- Relevant qualification in construction, building maintenance, housing, property management, or planning.
- A Trades qualification or equivalent technical
- Experience in housing repairs, voids, property maintenance, or asset management.
- Ability to interpret repairs history, stock condition, and compliance data.
- Experience with direct delivery teams or contractor frameworks.
- Strong analytical, organisational, and problem‑solving skills.
- Confident communicator with the ability to influence multiple teams.
- Strong digital skills and ability to work across multiple systems.
Desirable
- Experience in planning, scheduling, or forecasting roles.
- Experience supporting void refurbishment or planned maintenance programmes.
- Knowledge of social housing compliance standards.
- Experience using planning software or reporting dashboards.
- Awareness of key compliance areas (gas, electrical, damp & mould, asbestos).
Why join us?
This is a fantastic unique opportunity to be at the heart of an innovative, evolving voids service—building a proactive void planning service improving turnaround times, cost accuracy, customer experience You'll play a key role in shaping how we deliver efficient, data-led void refurbishment across PPC.
Ready to apply?
If you're excited by the chance to shape a proactive void planning service and have the technical and analytical background to succeed, we'd love to hear from you. Please click
Apply Now to complete an application and upload your CV.
This role is home based however the ideal candidate needs to be based in Worcestershire. You would need a full driving licence as there would be regular travel to offices. Our hubs and offices are located in Birmingham Business Park, Worcester, Matlock, Newark, Market Harborough and Louth.
Any required travel will be reimbursed in line with our current policy and current Inland Revenue Mileage rates. Car parking at our offices is free.
We do not require recruitment agency support at this time - all speculative CV's will be treated as a direct application.