VP, Platform Engineering

Sinch’s vision is to connect every business with every customer, everywhere in the world. More than 200,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.

At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!

DESCRIPTION

Sinch's APIs move billions of messages, calls, and emails for developers around the world. We're looking for a VP of Engineering to own the platform they all live in and to make Sinch the easiest place for the next wave of AI agents to integrate with. This is a critical leadership role reporting directly to our Chief Product Officer (CPO).

You will lead a ~30-person organization responsible for the Sinch Build Platform, the horizontal foundation for our Voice, Messaging, Email, and Applications products. This is a unique opportunity to solve complex technical challenges, unify the developer and agentic experience across our entire portfolio, and provide the senior technical leadership needed to mentor the team. Your success will be pivotal in driving our AI-first transformation and shaping the future of global customer communication.

Key Responsibilities:

• Lead AI-First Innovation: Champion AI-first engineering practices and workflows, actively exploring the adoption of AI-assisted development tools to accelerate team productivity.
• Define & Own the Technical Strategy: Establish the technical vision and roadmap for the entire portfolio. Agentic and developer experience, Sinch Build Platform, covering identity, customer/account models, developer tooling, documentation, and API connectivity.
• Cultivate Engineering Excellence: Lead, grow, and nurture a distributed engineering organization of ~30 people with 3 direct reports (Engineering Managers), building a high-performing culture with strong technical guidance.
• Deliver Coherent Experiences: Create one coherent, world-class experience for developers and AI agents across all Sinch products, simplifying a complex, inherited, and fragmented platform landscape.
• Establish Effective Governance: Define the operating model for how your Platform team partners with key stakeholders across our various global Product Areas, driving adoption and platform reuse through trust and collaboration.
• Partner for Product Impact: Work closely with Product leadership to translate platform investment into measurable business outcomes like faster onboarding and reduced integration friction.

REQUIREMENTS

• Proven Engineering Leadership: A senior engineering executive who has successfully built and led multi-team engineering organizations (with managers reporting to you), managing budgets, hiring, and strategic resourcing.
• Developer Platform Expertise: Deep experience working with developer-facing products like APIs, SDKs, and developer portals. You measure success by outcome, active adoption, and developer satisfaction rather than just delivery milestones.
• Hands-on Tech & AI Credibility: Solid understanding of modern platform technologies, IAM systems, and API connectivity. Experience with or a strong strategic interest in agentic AI (such as MCP servers, tool-calling design, and agentic integrations) is highly valued.
• Collaborative Change Agent: A humble, highly collaborative leader capable of navigating a complex stakeholder environment and driving technical transformation through influence and credibility.
• Location & Presence: This role is based in Stockholm, Sweden on a hybrid model. Candidates must be local or willing to relocate to Stockholm to collaborate closely with the core team.

• Language Proficiency: Our corporate language is English; please submit your application in English.

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.

We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!

Salary: The monthly gross salary for this position is between SEK 125,000 to SEK 170,000 monthly. This position is also eligible for an annual performance-based bonus. Factors which may affect pay within this range may include skills, education, experience, and other qualifications. The overall budget remains flexible for an exceptional, SVP-level candidate.