VP, Profit Center Director

Who We Are

Join a team that puts its People First! As a member of First American's family of companies, National Commercial Services provides single-point service for simple to multi-property/multi-state national commercial real estate transactions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Provides strategic leadership and direction for multiple profit centers and/or a large, complex profit center representing significant organizational and financial scope. Leads primarily through Profit Center Managers and/or multiple layers of management, with accountability for operational execution, revenue growth, profitability, talent, customer relationships and risk management across assigned operations. Translates divisional strategy into market and profit-center priorities while ensuring alignment, consistency and achievement of financial and operational objectives.

HOW YOU’LL CONTRIBUTE

• Directs the performance of multiple profit centers and/or a large, complex profit center with significant contribution to divisional revenue and profitability.
• Leads primarily through Profit Center Managers and/or multiple layers of management, establishing objectives and holding leaders accountable for financial, operational, customer and talent outcomes.
• Provides strategic direction and oversight to Profit Center Managers; ensures alignment of individual profit-center strategies with broader market and divisional objectives.
• Owns consolidated financial performance across assigned operations, evaluating revenue, profitability, expense, productivity and market trends and directing corrective action where necessary.
• Allocates and prioritizes resources across assigned operations based on business opportunity, customer requirements, operational capacity and financial performance.
• Identifies opportunities to leverage talent, technology, processes and operating capabilities across profit centers to improve scalability, efficiency and customer experience.
• Develops leadership capability and succession pipelines across assigned operations, including coaching and developing Profit Center Managers and other senior operational leaders.
• Partners with divisional and regional leadership on market strategy, organizational design, investment priorities, significant customer opportunities and business planning.
• Leads significant organizational change and integration initiatives affecting multiple profit centers, operating teams or a large and complex market.
• Represents assigned operations with senior executives, major customers and other key stakeholders on matters of significant business impact.

WHAT YOU’LL BRING

Required Education, Experience, Certification/Licensure

• Bachelor’s degree or equivalent combination of education and experience.
• JD degree preferred.
• 10+ years experience in the title, settlement service industry preferred with 5+ years management experience of a large and complex group.

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

• Demonstrated competency in creating and executing on strategic plans.
• Proven track record of leading large, complex projects with multiple stakeholders and driving organizational change.
• Demonstrated success with meeting the needs of a wide range of employees while driving team performance, monitoring results and appropriately allocating resources.
• Possesses and applies comprehensive knowledge of principles, practices, and procedures of particular field of specialization to the successful execution of multiple complex projects.
• Strong experience and knowledge of functional tools and infrastructure
• Progressive experience in leading employees in multiple locations, and significant experience developing and implementing solutions.
• Possesses strong problem solving, collaboration, critical thinking, team building, and presentation skills.
• Results oriented with strong time management and project management skills, and must be highly organized and driven to succeed.
• Strong leadership skills, leading by example, driving employee commitment through actions, and empowering employees to reach their full potential.

Pay Range: $170,900.00 - $227,900.00 Annually

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

About Us

Our people are the foundation of First American’s success and that is the reason we put them first.

This philosophy has cultivated a culture of happy employees who are highly engaged, passionate about their work and leave each day feeling they have made a difference.

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