VP/Fraud Mitigation and Recovery

Salary Range: $100,000.00 To $150,000.00 Annually VP/Fraud Mitigation and Recovery Location: Irvine, CA Job Type: Full-Time | Exempt | Hybrid Eligible Salary Range: $100,000 – $150,000 per year About Commercial Bank of California Commercial Bank of California (CBC) is the largest Latino-owned bank in California and a certified Minority Depository Institution (MDI). Headquartered in Irvine and founded in 2003, CBC is one of the largest privately held banks in the state, with over $3.5 billion in assets as of December 2025. We are a purpose-driven financial institution committed to building long-term relationships and delivering innovative, personalized banking solutions. Our leadership reflects the diverse communities we serve, and our mission is rooted in empowering entrepreneurs, business owners, and community leaders to thrive. As a certified MDI, CBC is proud to play a vital role in advancing financial inclusion and economic opportunity. We believe in a higher vision for banking—one that prioritizes trust, collaboration, and community impact. Join us and be part of a team that’s redefining what it means to be a community-focused, relationship-driven bank that puts people over profits. Job Summary The role of the VP/Fraud Mitigation and Recovery is to lead the institution’s efforts to detect, prevent, investigate, and recover from fraudulent activities. This role oversees a team of Fraud Mitigation and Recovery Specialists, develops and implements fraud prevention strategies, ensures regulatory compliance, and collaborates with internal departments and external agencies to protect the organization and its customers from financial loss. Essential Duties and Responsibilities FRAUD PREVENTION & DETECTION Develop and implement fraud mitigation strategies and detection systems. Monitor financial transactions and account activity for suspicious behavior. Evaluate and deploy fraud detection tools and technologies. INVESTIGATION & RECOVERY Lead investigations into suspected fraud incidents, including internal and external cases. Maintain detailed documentation of fraud cases and investigation outcomes. Coordinate with law enforcement, legal counsel, and regulatory bodies. Oversee recovery efforts and restitution of misappropriated funds. TEAM LEADERSHIP Manage and mentor a team of Fraud Mitigation and Recovery Specialists. Conduct performance reviews, training, and professional development. Ensure team adherence to service level agreements (SLAs) and escalation protocols . RISK ASSESSMENT & CONTROLS Assess vulnerabilities in current processes and recommend improvements. Collaborate with internal audit and compliance teams to strengthen controls. Stay informed on emerging fraud trends and regulatory changes. Minimum Qualifications These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. Strong understanding of banking regulations and compliance requirements. Ability to manage change and lead cross-functional initiatives. Strong analytical, organizational, and decision-making skills. Proficiency in fraud detection software and data analysis tools. Experience with banking systems (e.g., FIS ,Fiserv, Jack Henry) and digital tools. Comprehensive knowledge of Bank policies and procedures, New Accounts, Treasury Services products and solutions including, but not limited to: Branch Operations, Remote Deposit, ACH Origination, Wire Transfers, Positive Pay, Sweeps, and other digital offerings Exceptional oral, written, and interpersonal communication skills, with the ability to train, draft reports and correspondence in an articulate and professional manner to clients and teammates Working knowledge of Microsoft Office and banking systems Ability to work with little to no supervision while functional in role EDUCATION AND/OR EXPERIENCE: Bachelor’s degree and 5-7 years related experience, or equivalent combination of education and experience. ABILITIES: Proficient with technology Strong organizational skills Dependable and responsible Self-starter Effective autonomous disposition Cognitive skills Manage priorities to ensure effective accomplishment of objectives Team player Efficiency working autonomously Benefits & Perks Competitive employer contribution to medical, dental and vision coverage 401k plan with employer match Flexible Spending Accounts (FSA) and Dependent Care Accounts Employee Assistance Program (EAP) Employer provided Calm subscription Employer provided mental health benefits through Teladoc Life, AD&D and disability insurance Minimum 15 Days of Vacation, 11 Paid Federal Holidays, Paid Time off to Volunteer Online discount program Tuition Reimbursement Program Join Our Team! Submit your resume to Apply to Your Position Here Equal Employment Opportunity & Accommodations Commercial Bank of California is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or any other legally protected characteristic. We evaluate applicants fairly and equitably, including those with criminal histories, in accordance with applicable federal, state, and local laws. Commercial Bank of California is also committed to providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation during the application or interview process, please contact us at hrrecruiting@cbcal.com with the nature of your request and your contact information. Recruitment Policy Commercial Bank of California does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to CBC, either directly or indirectly, will be considered the property of Commercial Bank of California. We will not pay a fee for any placement resulting from the receipt of an unsolicited resume. To submit candidates for consideration, recruiting agencies must have a valid, written, and fully executed agreement with Commercial Bank of California. Without such an agreement in place, no agency submissions will be accepted or compensated.