WBDJ - Employee Connection Specialist

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Warner Bros. has been entertaining audiences for more than 90 years through the world’s most-loved characters and franchises. Warner Bros. employs people all over the world in a wide variety of disciplines. We're always on the lookout for energetic, creative people to join our team. Your New Role The Employee Connection Specialist is a key member of the APAC Employee Connection team, responsible for delivering a seamless and compliant employee experience across the employee lifecycle in Japan. This role supports HR operations including onboarding, offboarding, payroll administration, benefits, compliance, and employee inquiries while ensuring operational excellence and service quality. The Specialist partners closely with employees, managers, and cross-functional stakeholders to continuously improve processes and enhance the employee experience. *The main office will be at Toranomon Hills, but you will also be expected to work at the Toshimaen office. Your Role Accountabilities Serve as the primary point of contact for employee inquiries, providing timely, accurate, and professional HR support. Manage end-to-end employee lifecycle processes, including onboarding, offboarding, employment changes, and probation management. Execute HR transactions accurately in Workday and related systems while maintaining data integrity and compliance standards. Support payroll administration, benefits management, employment verification, and other core HR operational activities. Partner with internal stakeholders to support organizational changes, audits, reporting requirements, and regulatory compliance obligations. Identify process improvement opportunities and proactively resolve or escalate issues to ensure a positive employee experience. Maintain confidentiality and handle sensitive employee matters with professionalism and discretion. ​Qualifications & Experience Required 3–5+ years of experience in HR operations, employee services, shared services, or HR administration within a fast-paced environment. Native-level Japanese and professional-level English language proficiency. Strong understanding of Japanese labor laws and HR compliance requirements, including employment contracts, leave administration, and employee lifecycle processes. Experience working with HRIS platforms, case management systems, and employee service delivery processes. Strong communication, stakeholder management, and problem-solving skills with a customer-service mindset. Preferred Experience using Workday, ServiceNow, or similar enterprise HR systems. Advanced proficiency in Microsoft Office 365 and SharePoint. Experience supporting global or regional HR operations within a multinational organization. Demonstrated ability to identify and implement process improvements. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.