Back to Careers

We’re Hiring

Customer Experience Specialist

Warning: Undefined array key "scheme" in /var/www/wordpress/wp-includes/media.php on line 5582

Warning: Undefined array key "scheme" in /var/www/wordpress/wp-includes/media.php on line 5583

Deprecated: str_replace(): Passing null to parameter #2 ($replace) of type array|string is deprecated in /var/www/wordpress/wp-includes/media.php on line 5583

London, UK

May 19,2025
2 slots left

About The Role

We’re looking for a Customer Experience Specialist who’s passionate about helping people, solving problems, and creating memorable interactions. You’ll be the first line of contact for our users — turning issues into opportunities and building loyalty one conversation at a time.

What You’ll Do

Provide responsive and friendly support via chat, email, and social platforms.
Simplify complex issues into clear, human-friendly answers.
Work closely with product, design, and support teams to improve the overall customer journey.
Collect and relay feedback to help shape product improvements and feature development.
Monitor support trends and help optimize internal support workflows.

What We’re Looking For

2+ years of experience in customer support or similar roles (SaaS experience is a bonus).
Excellent communication skills - both written and verbal.
A calm, empathetic mindset and problem-solving instincts.
Comfortable using modern tools like Intercom, Notion, Slack, and more.
Someone who loves turning challenges into positive outcomes and thrives in fast-paced environments.

Why Join Us?

Work with a passionate, remote-first team.
Have a real impact on user happiness and retention.
Grow with a company that values feedback, empathy, and transparency.
Enjoy a supportive environment where your voice matters.

Ready to Apply?

If this sounds like the perfect fit for you, send us your resume and a short note telling us why you’d be a great addition to our team!

Perks and benefits

Above-market pay
Flexible time off
Team retreats
Wellness stipend
Premium healthcare
Free lunch, always
Top gear setup
Monthly team fun

Apply for this job

Your name

Phone number

244 results found

Afghanistan+93
Åland Islands+358
Albania+355
Algeria+213
American Samoa+1
Andorra+376
Angola+244
Anguilla+1
Antigua & Barbuda+1
Argentina+54
Armenia+374
Aruba+297
Ascension Island+247
Australia+61
Austria+43
Azerbaijan+994
Bahamas+1
Bahrain+973
Bangladesh+880
Barbados+1
Belarus+375
Belgium+32
Belize+501
Benin+229
Bermuda+1
Bhutan+975
Bolivia+591
Bosnia & Herzegovina+387
Botswana+267
Brazil+55
British Indian Ocean Territory+246
British Virgin Islands+1
Brunei+673
Bulgaria+359
Burkina Faso+226
Burundi+257
Cambodia+855
Cameroon+237
Canada+1
Cape Verde+238
Caribbean Netherlands+599
Cayman Islands+1
Central African Republic+236
Chad+235
Chile+56
China+86
Christmas Island+61
Cocos (Keeling) Islands+61
Colombia+57
Comoros+269
Congo - Brazzaville+242
Congo - Kinshasa+243
Cook Islands+682
Costa Rica+506
Côte d’Ivoire+225
Croatia+385
Cuba+53
Curaçao+599
Cyprus+357
Czechia+420
Denmark+45
Djibouti+253
Dominica+1
Dominican Republic+1
Ecuador+593
Egypt+20
El Salvador+503
Equatorial Guinea+240
Eritrea+291
Estonia+372
Eswatini+268
Ethiopia+251
Falkland Islands+500
Faroe Islands+298
Fiji+679
Finland+358
France+33
French Guiana+594
French Polynesia+689
Gabon+241
Gambia+220
Georgia+995
Germany+49
Ghana+233
Gibraltar+350
Greece+30
Greenland+299
Grenada+1
Guadeloupe+590
Guam+1
Guatemala+502
Guernsey+44
Guinea+224
Guinea-Bissau+245
Guyana+592
Haiti+509
Honduras+504
Hong Kong SAR China+852
Hungary+36
Iceland+354
India+91
Indonesia+62
Iran+98
Iraq+964
Ireland+353
Isle of Man+44
Israel+972
Italy+39
Jamaica+1
Japan+81
Jersey+44
Jordan+962
Kazakhstan+7
Kenya+254
Kiribati+686
Kosovo+383
Kuwait+965
Kyrgyzstan+996
Laos+856
Latvia+371
Lebanon+961
Lesotho+266
Liberia+231
Libya+218
Liechtenstein+423
Lithuania+370
Luxembourg+352
Macao SAR China+853
Madagascar+261
Malawi+265
Malaysia+60
Maldives+960
Mali+223
Malta+356
Marshall Islands+692
Martinique+596
Mauritania+222
Mauritius+230
Mayotte+262
Mexico+52
Micronesia+691
Moldova+373
Monaco+377
Mongolia+976
Montenegro+382
Montserrat+1
Morocco+212
Mozambique+258
Myanmar (Burma)+95
Namibia+264
Nauru+674
Nepal+977
Netherlands+31
New Caledonia+687
New Zealand+64
Nicaragua+505
Niger+227
Nigeria+234
Niue+683
Norfolk Island+672
North Korea+850
North Macedonia+389
Northern Mariana Islands+1
Norway+47
Oman+968
Pakistan+92
Palau+680
Palestinian Territories+970
Panama+507
Papua New Guinea+675
Paraguay+595
Peru+51
Philippines+63
Poland+48
Portugal+351
Puerto Rico+1
Qatar+974
Réunion+262
Romania+40
Russia+7
Rwanda+250
Samoa+685
San Marino+378
São Tomé & Príncipe+239
Saudi Arabia+966
Senegal+221
Serbia+381
Seychelles+248
Sierra Leone+232
Singapore+65
Sint Maarten+1
Slovakia+421
Slovenia+386
Solomon Islands+677
Somalia+252
South Africa+27
South Korea+82
South Sudan+211
Spain+34
Sri Lanka+94
St. Barthélemy+590
St. Helena+290
St. Kitts & Nevis+1
St. Lucia+1
St. Martin+590
St. Pierre & Miquelon+508
St. Vincent & Grenadines+1
Sudan+249
Suriname+597
Svalbard & Jan Mayen+47
Sweden+46
Switzerland+41
Syria+963
Taiwan+886
Tajikistan+992
Tanzania+255
Thailand+66
Timor-Leste+670
Togo+228
Tokelau+690
Tonga+676
Trinidad & Tobago+1
Tunisia+216
Turkey+90
Turkmenistan+993
Turks & Caicos Islands+1
Tuvalu+688
U.S. Virgin Islands+1
Uganda+256
Ukraine+380
United Arab Emirates+971
United Kingdom+44
United States+1
Uruguay+598
Uzbekistan+998
Vanuatu+678
Vatican City+39
Venezuela+58
Vietnam+84
Wallis & Futuna+681
Western Sahara+212
Yemen+967
Zambia+260
Zimbabwe+263

Email address

Resume/CV

Attach Resume/CV Accepted file types: pdf, doc, docx, txt,rtf

Portfolio link

Additional information

Job Overview

Position: Senior UI & UX Designer
Type: Full-time
Team: Support & Success
Location: Warning: Undefined array key "scheme" in /var/www/wordpress/wp-includes/media.php on line 5582

Salary: $68,000 – $92,000 USD/year
Posted: May 19, 2025

Ready to Apply?

Send your CV + a short note to:

[email protected]

Or Apply Now

Related Roles

We’re Hiring: Customer Experience Specialist

We’re Hiring: Customer Experience Specialist

Similar jobs

Similar jobs

Similar jobs