WFH Customer Service Team Manager

Remote Leadership Manager AO Globe Life | 100% Remote | Leadership Opportunity Lead. Mentor. Grow. Build Your Future from Anywhere. AO Globe Life is expanding its leadership team and seeking experienced, growth-minded professionals who are ready to lead, mentor, and develop high-performing remote teams. If you have experience in leadership, management, operations, customer service, or team development and are looking for a career that offers flexibility, professional growth, and meaningful impact, this could be the opportunity you've been waiting for. In this fully remote role, you'll support both clients and team members while helping drive performance in a collaborative, mentorship-focused environment. What You'll Do Lead Client Consultations Connect with individuals who have requested information about available benefit programs Schedule and conduct virtual consultations via Zoom Educate clients on available benefit options Guide clients through enrollment and provide ongoing support Maintain accurate digital records and follow-up communications Develop & Support Your Team Recruit, mentor, and coach new representatives Lead virtual team meetings, coaching sessions, and training calls Set performance goals and monitor team progress Foster a positive, accountable, and growth-oriented team culture Support professional development through ongoing mentorship What We Offer 🌎 100% Remote Work Work from anywhere within the United States No commuting or office requirements ⏰ Flexible Schedule Create a schedule that supports your personal and professional goals 📞 Warm Leads Provided Connect with individuals who have already requested information No cold calling or prospecting required 💰 Weekly Pay Weekly direct deposit Performance-based bonuses Leadership advancement opportunities 📚 Training & Leadership Development Comprehensive onboarding Ongoing leadership coaching Professional development programs Executive mentorship 🤝 Supportive Team Culture Collaborative leadership environment Performance recognition Clear advancement pathways Long-term career growth Ideal Candidate We're looking for professionals who demonstrate: Leadership or management experience Strong communication and interpersonal skills Excellent organizational and time-management abilities Confidence using Zoom, Microsoft Office, and other digital tools Self-motivation and accountability in a remote environment Passion for mentoring, coaching, and developing others A positive, solutions-oriented mindset Experience in management, operations, customer service, sales leadership, recruiting, or team development is highly valued. Minimum Requirements Must be legally authorized to work in the United States Reliable high-speed internet connection Windows-based computer with webcam Professional home office environment Ability to work independently while collaborating virtually About AO Globe Life For more than 70 years , AO Globe Life has partnered with labor unions, credit unions, veteran organizations, and associations to provide supplemental life and health benefits to working families throughout the United States. As a remote-first organization, we are committed to developing leaders through mentorship, collaboration, and performance-based advancement while delivering exceptional service to the families we proudly serve. Ready to Lead? If you're ready to advance your leadership career in a flexible, fully remote environment where your growth is supported and your impact matters, we'd love to connect with you. Apply today and discover how far your leadership can take you with AO Globe Life.