WM Way Manager

I. Job Summary

Functions as a business partner to the Director Collection Operation Business Optimization. Direct oversight of WM Way Coaches and Onboarding Optimization Managers to ensure people and process standards are maintained across the Area. Provides business expertise while conducting highly complex business process analyses, needs assessments, and preliminary cost/benefit analyses to align business solutions with the company strategy and initiatives. This role will have heavy travel within the market area, 50-75% including overnights.

II. Essential Duties and Responsibilities

• Aligning Performance for Success – Focusing and guiding others in accomplishing work objectives.
• Building Partnerships – Identifying opportunities and taking action to build strategic relationships between teams, departments, units, or organizations to help achieve business goals.
• Building Trust – Interacting with others in a way that give them confidence in one’s intentions and those of the organization.
• Coaching and Developing Others – Mindset and coaching development across the Area. Providing feedback, instruction, and development guidance to help others excel in their current or future job responsibilities; planning and supporting the development of individual skills and abilities.
• Decision Making – Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
• Facilitating Change – Encouraging others to seek opportunities for different and innovative approaches to addressing problems and opportunities, facilitating the implementation and acceptance of change within the workplace.
• High-Impact Communication – Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations; communicating in a focused and compelling way that drives others’ thoughts and actions.
• Planning and Organizing – Establishing courses of action for self and others to ensure that work is completed efficiently.
• Influence – Having a positive impact on others (senior leaders, peers, & front-line personnel), to persuade or convince them to gain their support. Persuasive and engaging, to the point of building buy-in from key stakeholders.
• Demonstrates Self Awareness – Demonstrates awareness, accurate assessment and control of one's own emotional state, attitudes, beliefs system, image, and strengths in a way to maintain momentum, personal effectiveness, and emotional stability, even in the face of adversity, provocation, stress and/or high workload.
• Dealing with Ambiguity – Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; can comfortably handle risk and uncertainty. Accepts change in job requirements, schedules, or work environments as part of job. Adaptable with the unknown.

III. Qualifications

A. Required Qualifications

• Bachelor's Degree (accredited), or in lieu of degree;
• High School Diploma (accredited) and four (4) years of relevant work experience
• 5 years of relevant work experience (in addition to education requirement)
• Valid Driver's License
• Ability and willingness to travel 50-75%, including overnights

B. Preferred Qualifications


IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Pay: The expected salary range for this hybrid position is $135,300 - $165,000 per year. This represents a good faith estimate for this position. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.

V. Benefits
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.