WMS Manager – Distribution Center

Description

Company Overview

Delta Galil USA, Inc. is a global manufacturer and marketer of branded and private label apparel products for men, women, and children. Since its inception in 1975, the company has continually endeavored to create products that follow a body-before-fabric philosophy, placing equal emphasis on comfort, aesthetics, and quality. Delta Galil develops innovative seamless apparel, including bras, shapewear and socks; intimate apparel for women; underwear for men, including under its owned brands Schiesser, Eminence, Organic Basics and Athena; babywear, activewear, sleepwear and loungewear, including under its owned P.J. Salvage and Delta brands. Delta Galil also designs, develops, markets, and sells branded denim and apparel under the brand 7 For All Mankind®, and ladies’ and kids’ apparel under the brand Splendid®. In addition, it sells its products under brand names licensed to the company, including adidas, Wolford, Wilson, Columbia, Tommy Hilfiger, and others.

Role Overview

Delta Galil is seeking an experienced Warehouse Management System (WMS) Manager to support our distribution center in Tifton, Georgia. This role will serve as the primary on-site owner of the warehouse management system and a key liaison between Distribution Center Operations, IT, and our technology and automation partners.

The WMS Manager will be responsible for the day-to-day health, support, configuration, and continuous improvement of the WMS environment while ensuring that warehouse technology effectively supports receiving, inventory, replenishment, picking, packing, shipping, and fulfillment operations.

This position requires a strong combination of warehouse operations knowledge and technical WMS expertise. The ideal candidate understands how a distribution center operates, can identify and troubleshoot system and process issues, and can translate operational requirements into effective system solutions.

The role will also play an important part in the continued stabilization and optimization of Delta Galil's recently implemented WMS and warehouse automation environment.

Responsibilities

WMS Ownership & Operational Support

· Serve as the primary on-site owner and subject matter expert for the Tifton Distribution Center's WMS environment

· Provide daily support for warehouse operations, including receiving, inventory, replenishment, waving, allocation, picking, packing, and shipping processes

· Monitor WMS performance and proactively identify issues affecting warehouse productivity, inventory accuracy, or order flow

· Troubleshoot operational issues and determine whether the root cause is related to the WMS, integrations, automation, data, hardware, or warehouse processes

· Manage system configurations and operational parameters in partnership with IT and WMS vendors

· Support peak-volume operations and ensure WMS processes are prepared to handle changing business volumes and requirements

· Escalate complex issues to technology vendors when necessary and manage issues through resolution

Warehouse Automation & Technology

· Support the integration and operation of WMS processes with warehouse automation technologies, including Exotec goods-to-person automation and Tompkins T-Sort

· Work closely with Operations, IT,T and automation vendors to troubleshoot issues affecting order routing, picking, sorting,ng and fulfillment

· Monitor system interfaces and data flows between the WMS, ERP, automation platforms, RMS, and other distribution technologies

· Support RF devices, printers, scanners, tablets, and other technology used within warehouse operations

· Coordinate with IT infrastructure teams and technology vendors when network, device,evice or infrastructure issues affect DC operations

Process Improvement & Optimization

· Partner closely with Distribution Center leadership to identify opportunities to improve warehouse processes, productivity,tivity and system utilization

· Analyze order flow, inventory movement, wave performance,ormance and warehouse productivity to identify bottlenecks and opportunities for improvement

· Recommend WMS configuration changes and process improvements based on operational data and business requirements

· Develop and maintain reporting and dashboards related to warehouse performance, system health, and operational KPIs

· Use SQL and other reporting tools, where appropriate, to investigate issues and provide actionable operational insights

· Support continuous improvement initiatives designed to increase throughput, improve inventory accuracy, and reduce manual intervention

System Changes, Testing & Deployment

· Gather and document business requirements for WMS enhancements and process changes

· Develop test scenarios and coordinate functional and regression testing for WMS configuration changes, integrations, and software releases

· Work with IT, Operations,s and vendors to validate changes prior to production deployment

· Coordinate deployment activities and provide post-deployment support

· Maintain appropriate change control and documentation for WMS configuration and process changes

Training & Documentation

· Develop and maintain WMS process documentation, troubleshooting guides,es and standard operating procedures

· Train warehouse supervisors, managers, super-users, and other associates on WMS functionality and process changes

· Build WMS knowledge within the Distribution Center to improve first-level support and reduce dependency on external vendors

· Ensure system processes and configurations are documented sufficiently to support operational continuity

Leadership & Collaboration

· Act as the primary liaison between Distribution Center Operations and corporate IT for WMS-related issues and initiatives

· Work closely with DC leadership to prioritize system issues and improvement opportunities based on operational impact

· Coordinate with WMS, automation, carrier,r and hardware vendors as required

· Participate in technology planning for future distribution center capabilities and operational growth

· May lead or provide direction to WMS analysts, super-users,s or other DC technology support resources as the function evolves

Requirements

Minimum 7 years of experience supporting Warehouse Management Systems in a high-volume distribution environment

· Strong hands-on understanding of distribution center operations and fulfillment processes

· Experience supporting major WMS platforms such as Manhattan, Blue Yonder/JDA, Körber/HighJump, Infor, SAP EWM, Intra1, or similar enterprise WMS solutions

· Demonstrated experience troubleshooting WMS and warehouse process issues in a production environment

· Experience with WMS configuration, testing, upgrades, deployments, and post-go-live stabilization

· Strong understanding of receiving, inventory control, replenishment, waving, allocation, picking, packing, shipping,ng and fulfillment processes

· Experience working with ERP-to-WMS integrations and system interfaces

· Experience with RF devices, scanners, printers,ers and other warehouse technology

· Experience working with warehouse automation systems is strongly preferred

· Working knowledge of SQL and experience analyzing warehouse data strongly preferred

· Experience developing operational reports and KPIs

· Strong vendor-management and issue-escalation skills

· Excellent communication skills and demonstrated ability to work effectively across Operations and the IT team

Preferred Experience

· Experience supporting a consumer goods, apparel, retail, or direct-to-consumer distribution environment

· Experience supporting both wholesale and ecommerce/DTC fulfillment

· Experience with automated picking, goods-to-person, sortation or other warehouse automation technologies

· Experience with Exotec, Tompkins Robotics/T-Sort or Hy-Tek Intra1 WMS

· Experience supporting a WMS implementation, major upgrade, or post-go-live stabilization

· Previous leadership experience within Distribution Center Operations is highly desirable

· Experience managing or mentoring WMS analysts, super-users, or operational support teams

This is a hybrid role, with 4 days in our Tifton, Georgia office

PAY RATE: $80,000 - $100,000

At Delta Galil, we strive to hire and nurture amazing talent. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, and internal alignment.

DIVERSITY VISION STATEMENT:

We are committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers, and the communities in which we live and conduct business. We are an equal employment opportunity for minorities, females, protected veterans, and the disabled.

We are committed to providing equal opportunities in employment and treating our associates and applicants without discrimination based on their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, or any other legally protected factor.

Company Benefits

As a Delta Galil Associate, you’ll be part of a global fashion company that values innovation, craftsmanship, and people. We’re committed to offering comprehensive and competitive benefits that reflect our culture of care, creativity, and collaboration — but most importantly, benefits that fit you.

Our diverse range of programs is designed to support your total well-being — empowering you to make the best choices for yourself, your loved ones, and your lifestyle.

Below are a few of the benefits available to our Associates:

• Multi-brand merchandise discount, including Splendid, 7 For All Mankind, and PJ Salvage
• Comprehensive Health Coverage: Medical, Dental, and Vision Insurance, as well as Basic Life/Voluntary Life/Disability/Critical Illness
• Financial Wellness: 401(k) Retirement Program with Company match and 529 College Savings Plan, as well as Tax-Advantage Health & Transit Accounts
• Personal and sick time off, vacation time, floating days, and company-observed holidays
• Paid Volunteer Time Off to dedicate your skills and time towards charitable activities
• From weekly breakfasts and monthly milestone celebrations to leadership-led panels, and, team-building events, we offer plenty of fun ways to connect—both in person and virtually