Workforce Management Advisor

Proven experience in building leader capability by providing coaching, guidance, and practical support to Planners, Schedulers and People Leaders on Dayforce scheduling and timesheet management. 

Excellent communication, collaboration, and problem-solving skills, combined with strong organisational capability, attention to detail, and a commitment to confidentiality. 

Full time, permanent role conveniently located in the Parramatta CBD 

Act as the primary point of contact for Planners, Schedulers and People Leaders on Dayforce scheduling, timesheets, leave, overtime, allowances, callouts, and payroll readiness. 

Provide practical advice and real-time support to resolve issues before they impact payroll outcomes. 

Proactively identify risks, exceptions, and recurring issues that may affect payroll accuracy, compliance, or employee experience. 

Coach and support leaders to confidently manage schedules, timesheets, approvals, and payroll-related processes. 

Solid understanding of Sydney Water Enterprise Agreement, workforce management related policies and business rules to guide leaders in its application.

Deliver targeted training, drop-in support sessions, payroll readiness reviews, and practical tools to build capability across the business. 

Help embed consistent scheduling, rostering and time and attendance practices, shifting teams from reactive issue resolution to proactive payroll readiness and workforce management discipline. 

Partner with Payroll, P&C, HR Systems, Workforce Management, and operational teams to resolve systemic issues and strengthen scheduling and timesheet practices. 

Analyse trends, exceptions, and recurring enquiries to identify improvement opportunities. 

Drive continuous improvement through reporting, governance, knowledge management, and process optimisation to enhance payroll accuracy, compliance, and operational effectiveness. 

A degree in Business, Human Resources, Employment Relations or equivalent experience in workforce management, rostering, scheduling, payroll operations, HR operations, workforce systems, or time and attendance. 

Experience working with ERP, HRIS, time and attendance, or cloud-based workforce management systems such as Dayforce, SAP, Workday, SuccessFactors, or similar platforms. 

Strong understanding of scheduling, timesheet management, payroll processes, workforce compliance, and Enterprise Agreement interpretation. 

Excellent stakeholder engagement, communication, coaching, and problem-solving skills. 

Strong analytical capability, attention to detail, organisational skills, and a commitment to continuous improvement. 

The ability to work collaboratively across multiple teams while managing competing priorities in a dynamic environment. 

Competitive Remuneration: We’ll ensure that your skills and contributions are valued and rewarded appropriately.

Hybrid Work Environment: We offer a hybrid work model that balances remote work and office collaboration, supporting our team's productivity and well-being.

Continuous Professional Growth: We will invest in your career with leadership and development programs to propel your success.

24/7 Wellbeing Support: Access for you and your family to free and confidential mental health and general health support through our EAP portal.

Discounted Private Health Insurance: Unlock affordable access to top-tier health coverage with our discounted insurance plans.

Family First: Prioritise your family with up to 18 weeks of fully paid parental leave and a childcare allowance.

Fitness Passport: Achieve your physical fitness goals using our Fitness Passport, granting you access to a multitude of gyms and pools across NSW.

Novated Leasing: Get in the driver's seat of your financial future with our novated lease options.