Working Student (m/f/d) Digital Operations

We are Neumann Kaffee Gruppe. And we love coffee.

For us at Neumann Kaffee Gruppe (NKG), everything revolves around coffee. As a globally active green coffee service group, our more than 3,300 employees in 28 countries work with dedication for and with green coffee, which is always the focus of our services along the entire coffee supply chain. Our fields of work are just as diverse as our employees and we are proud to live this diversity.

Neumann Gruppe GmbH is the Hamburg-based holding company of Neumann Kaffee Gruppe. We coordinate the activities of the group and manage overall developments strategically. We also support the work of the group companies with various functional areas, such as Compliance, Controlling, IT, Legal, Tax, Risk Control, HR, and Communications.

We are certified as a Great Place to Work®, highlighting our strong culture of trust, collaboration, and respect. Discover here what our employees like best about our workplace.

Within Digital Operations, we develop and manage digital products, platforms, and solutions that support our companies worldwide in areas such as trading, logistics, finance, quality assurance, data analytics, and collaboration.

To strengthen our team, we are looking for a

Working Student Digital Operations (m/f/d),

to support us in the internal communication of our digital products as well as in a variety of product management activities.

Your Responsibilities

1. Internal Communication & Product Marketing

You will help make the activities and achievements of Digital Operations visible across the organization and communicate our digital products in a clear and engaging way. This includes:

• Creating and designing presentations for management, town halls, and stakeholders
• Maintaining and further developing Confluence pages and knowledge bases
• Creating news posts, intranet articles, and communication campaigns

2. Product Management Support

You will work closely with our Product Managers and gain insights into the entire product lifecycle. Your responsibilities may include:

• Conducting market, vendor, and technology research
• Gathering and documenting requirements
• Creating clickable prototypes
• Preparing workshops, meetings, and product demos

3. User Adoption & Change Management

To ensure the successful adoption of digital solutions, we actively support their rollout across the organization. You will assist with:

• Creating user documentation, FAQ pages, training materials, and learning videos
• Collecting, analyzing, and preparing user feedback

4. Business Operations & IT Controlling Support

Together with another working student, you will support the Digital Operations department in administrative and organizational tasks, including:

• IT controlling, reporting, and budget-related activities
• Maintaining overviews of contracts, licenses, and service providers

Your Profile

• You are currently studying Business Administration, Digital Business, Media Management, Marketing, Business Informatics, Communication Studies, or a comparable field.
• You have a strong interest in digital products, innovation, and modern ways of working.
• You enjoy translating complex topics into clear presentations, documentation, and communication materials and possess excellent communication skills in both German and English.
• You are proficient in Microsoft 365 applications (especially PowerPoint, Teams, and SharePoint). Ideally, you also have initial experience with Confluence, Figma, design tools, or AI tools.
• You are a true team player with a structured, independent, and proactive way of working.

What We Offer

• Insights into the digital transformation of an internationally operating corporate group
• Direct collaboration with Product Owners, Product Managers, and business leaders
• Independent responsibilities with visible impact on the organization
• Modern tools and the opportunity to work with the latest AI technologies
• Flexible working hours and the option to work in a hybrid setup
• A motivated international team and an open, collaborative company culture

Join Our Team

Become part of our Digital Operations team and help us shape, communicate, and continuously improve digital products within a global organization.

Please get in touch with your first point of contact:

Stefanie Buß

About Us

There is not much better than the smell and taste of a freshly brewed coffee, right?! That’s why we at NKG work passionately for our beloved product every day. As a globally operating green coffee service group, we work devotedly for and with coffee, as it is the only product our business focuses on. With more than 40 companies in 28 countries and more than 3,300 highly skilled employees, we are active in the sectors Export & Milling, Import, Farming, Agents & Representative Offices, and Services. The best possible design of processes along the coffee supply chain is always our top priority – of course with regard to the consideration of social, environmental, and economic needs as an integral part of our business model. Our group is privately owned and run. David M. Neumann is the founder-family’s third generation Managing Partner and overseeing the group jointly with his Management Team.