Youth Services Program Supervisor

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul. As a Youth Services Program Supervisor, you’ll help carry this mission forward and make a meaningful impact every day.

How Your Role Makes a Difference

• Hire, supervise, develop, train, and retain program staff to ensure service expectations are aligned with program goals;
• Build and sustain a cohesive team while cultivating a positive employee morale;
• Promote effective operations through hiring, training, and orientation of new hires;
• Deliver evidence-based curriculum and ensure quality implementation of Sexual Risk Avoidance Education (SRAE) curricula by providing oversight, coaching, and support to staff delivering youth education and programming on healthy relationships, sexual health, sexual risk avoidance, pregnancy prevention, and related adolescent-development topics.
• Ensure agency policies and procedures are enforced through employee evaluations, conference request, time sheets, and reimbursement vouchers;
• Manage employee and program scheduling to ensure adequate coverage for program service needs;
• Complete all contractual requirements for assigned grants including reporting, evaluation, oversight, meetings and budgets;
• Receive and process intake and referrals, while also distributing and monitoring work assignments fairly and equitably;
• Assist with intakes, screening, and enrollment of youth within the program;
• Oversee and supervise cases through closure to include but not limited to ensuring the completion of quarterly review assessments for each case;
• Ensure case recordings meet state licensing and agency expectations;
• Utilize various reporting case management tools and provide staff assistance and coaching as needed to manage grant;
• Actively participate in applicable coalition, collaborative, and cross-functional teams, both internally and externally;
• Assist with project and program planning and implementation as a member of the Program Management Team;
• Participate in training on curriculum models as needed, webinar trainings, team meetings and supervision from the Program Manager;
• Report to applicable authorities regarding the oversight of contracts and programming, both verbally and in writing;
• Assist with the preparation and implementation of the annual budget and the agency’s strategic plan;
• Provide accurate recording and reporting of case and utilization data;
• Assist with program recruitment and program education, as requested;
• Complete other duties as assigned.
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany sponsored event;
• Complete other duties as assigned.

What Will Make You Successful

• Bachelor’s level degree in Human Services, Social Work or related field of study from an accredited college;
• Master’s degree in Human Services, Social Work or related field of study from an accredited college, preferred;
• At least two (2) years of experience in child welfare;
• At least one (1) year of experience supervising others;
• Must be CPR, First Aid, and AEC certified upon hire or within 60 days of hire;
• Must exhibit an ability to apply the principles of logic and critical thinking with problem solving;
• Excellent verbal and written communication with strong interpersonal skills;
• Must have an ability to provide excellent and compassionate customer service;
• Ability to work independently and exercise a high level of confidentiality;
• Must be reliable with time sensitive deadlines and tasks;
• Working knowledge of state, community, and agency resources;
• Demonstrated knowledge of Social Enterprise, Community Development, and Innovation and Youth Development;
• Must be a self-starter and self-motivated with a desire and passion to make an impact to the surrounding community;
• Must be a dynamic leader with experience in maintaining organizational systems for tracking program information;
• Possess a passion for inclusion, equity, and sustainability;
• Strong project management, and organizational skills;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver's license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities 
• Comprehensive health insurance (medical, dental, and vision)
• 403(b) retirement plan with employer match eligibility
• Generous time off (11 paid holidays, PTO Your Way, paid parental leave, separate sick and paid absence banks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program
• Employer paid long-term disability and group term life insurance