AI Director

AI Director Join us! If you’re ready to start the next chapter in your career journey, you’ve come to the right place. We’re always happy to hear from people who are eager to learn and grow, and share our values. Apply Join us! About the role Most organisations have now run their AI experiments. Far fewer have got anything into production that holds up under real load, real data and real scrutiny. You would be our most experienced AI practitioner in the UK, working closely with engineering teams and senior client stakeholders. The role has four parts: Technical leadership. Setting the architecture and standards for how we build AI systems, and staying hands-on. Consulting. Working with clients to turn AI ambition into a plan that holds up, including advising against approaches that will not. New business. Identifying and shaping opportunities, and leading the technical side of proposals and pitches. Growing the team. Mentoring, training and hiring, so that AI capability is shared across the team rather than held by one person. What you’ll be responsible for Setting the technical direction for AI and data work across Futurice UK, and being responsible for the quality of what we build Architecting and building production AI systems: agentic applications, retrieval and knowledge systems, applied ML, and the data platforms beneath them Establishing how we evaluate AI systems, so that quality, cost, latency and risk are measured rather than assumed Advising client leadership on AI strategy, operating model, build-versus-buy, and moving from pilot to production Designing governance, privacy, security and responsible AI practice into the work from the start Leading the technical shaping of new opportunities: qualification, solution design, estimation and pitches Contributing to our profile through writing and speaking, and growing UK capability through mentoring, training and hiring Working with the wider Futurice AI community across Europe Skills & Requirements We’d love to hear from you if you have: Technical depth Production AI systems. Experience taking LLM-based and agentic systems into production and supporting them afterwards, and a clear view of what separates a working demo from a production system. Agentic architecture. Tool use, planning and execution loops, multi-agent orchestration, memory and state, human-in-the-loop checkpoints and failure recovery, with attention to the surrounding system rather than the model alone. Context engineering. Retrieval strategy, chunking and compaction, caching, structured inputs, freshness, and the associated cost trade-offs. Evaluation and observability. Eval design, systematic error analysis, the limits of LLM-as-judge, regression suites for non-deterministic systems, and tracing agent behaviour in production. We treat this as central. Retrieval and knowledge systems. Hybrid search, re-ranking, evaluating retrieval quality in its own right, graph-based approaches, and judgement about when retrieval is not the right approach. Model selection and adaptation. Choosing between frontier, small and open-weight models, or none at all. Fine-tuning, distillation and RL-based post-training, and a sense of when none of them are needed. Classical ML and data science. Forecasting, optimisation, causal inference, recommendation and anomaly detection. A good deal of useful work is not generative. Data and platform foundations. Pipelines and orchestration, lakehouse and streaming patterns, data contracts and quality, semantic layers and lineage. Data foundations often set the limit on what a client can do with AI. Cloud and operations. Hands-on experience with AWS, Azure or GCP, AI security. Prompt and indirect injection, tool-use and permission design, data exfiltration paths, sandboxing, agent identity and least privilege, and red-teaming. Software engineering. Strong Python and SQL, sound design instincts, testing discipline, code review, and comfort working in an existing codebase. AI-assisted engineering. Working knowledge of coding agents and AI tooling, where they help and where they add risk, and the ability to support client teams adopting them Consulting and commercial Working across levels. Comfortable in technical discussion with engineering teams and in strategic discussion with senior client stakeholders, and used to leading multi-disciplinary teams where both requirements and technology change during the work. Framing and shaping work. Starting from the business problem, building a clear case for what an initiative is worth and what it will cost, and turning that into a scoped engagement: approach, phasing, team shape, estimate and risks. Business development. Identifying opportunities in existing accounts and opening conversations in new ones, and leading the technical response to proposals and pitches. Working with ambiguity. Enterprise AI work often begins with unclear or unrealistic expectations, and we value honesty about what is worth building. Developing others. Mentoring, running internal training, documenting what the team learns, and helping us interview and assess AI and data talent. Experience Around 10+ years of experience in technology Several years in a senior, client-facing role Recent hands-on experience delivering AI systems into production Experience in regulated sectors Experience with platform and data modernisation Open-source contributions or published work Experience productising an offering We’re open to different career paths if the underlying experience and capability are there What Futurice Offers You We use a transparent salary model based on your skills, responsibilities, and impact. The salary band for this role is £90,000 – £130,000 , depending on experience. We also believe in care, trust, transparency, and continuous improvement. Here’s what that looks like in practice: A supportive, values-driven team culture where individuality is celebrated. A personal learning budget (£1200/year), mentoring, and knowledge-sharing sessions. Flexible, remote-first working with colleagues across the UK and EU. Private health insurance (WPA), pension contributions (6%+), and wellbeing support (£50/month via Juno). 25 days holiday + bank holidays + your birthday off - increasing by 1 day per year after 3 years’ service (capped at 30). A tiered parental leave policy (16 weeks maternity, 4 weeks partner, full pay depending on tenure). EV salary sacrifice scheme (depending on tenure). Next steps - who you’ll meet and for what We aim to make the process clear, human, and respectful of your time: Recruiter screen (30m) – with someone from our People Team Skills-based interview (60m) – with 2 team members from our Futurice team Ways of working & values interview (45m) – with a cross-functional duo. Diversity, Equity & Inclusion at Futurice At Futurice, we celebrate individuality and believe our differences make us stronger. We’re committed to creating a workplace where everyone can thrive, regardless of background, identity, or lived experience. We warmly encourage everyone to apply, even if you don’t tick every box. Please note: Unfortunately we won’t be able to offer visa sponsorship for this role. Department Data & AI Locations Futurice United Kingdom Remote status Fully Remote Employment type Full-time About Futurice We help organizations unlock new value by combining data, AI, design, and strategy. Our promise is simple: faster, smarter delivery; AI-powered decisions; and exceptional, data-driven experiences. We deliver clarity, and clarity delivers results. Our vision is to redefine organizations with data and AI. Large enterprises work with us to build smarter services, accelerate decision-making, and strengthen their competitive edge. Founded in 2000, Futurice has grown into an 800+ person community across Europe. Our culture is built on trust, transparency, care, and continuous improvement. We offer a collaborative, international environment where ambitious people learn, grow, and make a real impact. Applicant tracking system by Teamtailor