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Associate Clinical Research Manager

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Malaysia
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Job Description

This role is primarily responsible for the end-to-end performance and project management of assigned clinical study protocols within a country, ensuring compliance with ICH/GCP guidelines, local regulations, company policies and procedures, quality standards, and adverse event reporting requirements.

The aCRM may be responsible for managing a specific study across multiple countries, including Malaysia, Singapore, and/or Indonesia.


Key Responsibilities

  • Serve as the primary point of contact (POC) for assigned protocols and act as the liaison between Country Operations and the Clinical Trial Team (CTT).
  • Oversee project management activities for assigned studies, including planning, execution, tracking deliverables, timelines, and study performance from feasibility through closeout.
  • Ensure protocol performance and compliance with applicable regulations, policies, procedures, and quality standards.
  • Review Monitoring Visit Reports (MVRs) and escalate performance issues or training needs when required.
  • Conduct Quality Control Visits (QCVs) as needed.
  • Lead and support local study teams by providing protocol expertise, training, and coordination across country functions, including Clinical Trial Coordinators (CTCs), Clinical Research Associates (CRAs), and Clinical Operations Managers (COMs).
  • Develop and execute local risk management plans for assigned studies.
  • Ensure compliance with CTMS, eTMF, and other key clinical systems.
  • Escalate study-related challenges and risks to appropriate stakeholders as needed.
  • Identify and share best practices across studies, countries, and regional teams.
  • Collaborate with outsourcing vendors, investigators, and external partners.
  • Serve as the country contact for programmatically outsourced trials.
  • Build and maintain strong relationships with investigators and external stakeholders.
  • Support local business needs, including contract and budget management where delegated.
  • Contribute to local and regional strategy development.
  • Partner with global, regional, and local stakeholders including Clinical Operations, Pharmacovigilance, and Medical Affairs to drive study success.

Skills & Competencies

  • Strong knowledge of project management and/or site management.
  • Excellent organizational and prioritization skills.
  • Ability to work independently and make informed decisions within established policies and guidelines.
  • Strong understanding of the local regulatory environment.
  • Scientific and clinical research knowledge.
  • Understanding of clinical trial planning, management, and performance metrics.
  • Ability to manage multiple studies and competing priorities simultaneously.
  • Strong stakeholder management and collaboration skills.
  • Effective communication skills in both written and spoken English and the local language.
  • Strategic thinking and problem-solving capability.
  • Ability to work effectively in remote and virtual environments.
  • Emerging leadership capabilities with the ability to influence and align stakeholders.
  • Proactive identification of risks, issues, and opportunities, with the ability to develop mitigation plans.
  • Strong negotiation and conflict-resolution skills.
  • Excellent diplomacy, relationship-building, and interpersonal skills.
  • AI fluency.

Qualifications & Experience

  • Bachelor's Degree in Science or a related discipline.
  • Minimum 4 years of experience in clinical research.
  • Clinical Research Associate (CRA) experience preferred.

Travel Requirement

  • Up to 30% travel required.

Required Skills:

Adaptability, Adaptability, Clinical Research, Clinical Site Management, Clinical Trial Agreements (CTA), Clinical Trial Compliance, Clinical Trial Documentation, Clinical Trial Management, Clinical Trial Planning, Clinical Trials Monitoring, Clinical Trials Operations, Conflict Management, Cross-Cultural Awareness, ICH GCP Guidelines, Knowledge Management, Negotiation, Organizational Leadership, Outsourcing, Patient Recruitment, Process Management, Project Delivery, Project Development, Project Management Methodology (PMM), Project Planning, Project Scoping {+ 7 more}

Preferred Skills:

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Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

11/30/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.


Requisition ID:R420996

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