Associate Packaging Coordinator

ROLE SUMMARY

Internal Packaging Operations is part of Clinical Supply Operations (CSO) in the Clinical Development and Operations (CD&O) Global Clinical Supply (GCS) organization. Our purpose is to provide packaging solutions based upon a commitment to reliability, trust, confidence and ease of customer interaction to deliver quality packaged clinical supplies to the patient.

The Packaging Coordinator (PC) interfaces globally with Operational Strategy Leads (OSL), Clinical Research Pharmacists (CRP), Packaging Technicians (PT) and partner line groups within and outside Global Clinical Supply necessary to bring packaging and labeling requests to completion. The PC acts as a Project Manager to ensure effective execution and timely delivery of clinical supplies to support clinical studies and patients. The position requires a quality and customer focused individual with continuous improvement mindset and technical/ operational acumen to work with all business partners to take effective actions to ensure inspection readiness and obtain and retain knowledge of new capabilities across our internal and vendor network to ensure sustained and continuous enhancement of system knowledge and skills.

How You Will Achieve It

• Provide Clinical Packaging support to internal and external partner lines while maintaining an organizational culture that values flexibility, continuous improvement and an agility to meet business needs.

• Support the development of practical and efficient clinical supply packaging operations for internal packaging activities.

• Coordinate and communicate multiple study packaging and/or labelling requirements to partner lines and internal packaging operations colleagues.

• Utilize project management skills to support project planning and scheduling and help assess risks to complete the packaging operations.

• Following standard operating procedures, prepare and approve packaging and labelling documentation and generate internal documentation to support packaging operations.

• Use established procedures to execute packaging tasks across the spectrum of CSO enterprise systems to ensure high-quality clinical supplies (e.g. EMD365, Clementine and others).

• Provide information and coordinate activities to support decisions on job flow, material staging, room readiness, reprocessing/rework questions, and batch record documentation in accordance with approved procedures.

• Partner with internal schedulers, Clinical Supply Operations - Internal Packaging Operations (CSO-IPO) team and leadership to support accurate job duration planning, room utilization, and resource allocation. Provide execution data and user input to support scheduling assumptions, tools and algorithms.

• Participate in and provide operational input during daily/weekly packaging operations task and resource assignment meetings.

• Work with partner lines to drive the progress of the packaging operations to ensure timelines are met.

• Support and coordinate follow-up on operational issues with Global Materials Management (GMM), PSQO, Supply Chain Business Support (SCBS), Label Operations, and other partners.

• Maintain visibility of jobs in progress, upcoming jobs, resource constraints, and execution risks.

• Support packaging technician and contractor qualification activities, ensuring training is conducted consistently, documented appropriately, and completed in accordance with GMP requirements and departmental standards.

• Provide timely, local technical and procedural support during packaging operations within established procedures, escalating technical issues when needed.

• Support interactions with suppliers and vendors as needed to support development of and progression of packaging activities.

• Be compliant with Good Manufacturing Practices.

• Maintain visibility of operational compliance requirements and escalate risks to leadership. Support audit readiness by maintaining clear documentation, ownership, and evidence of operational controls.

• Build effective working relationships with CSO-IPO, QA, GMM, SCBS, Label Operations, Facilities/GWE, and vendor partners.
• Contribute to ideas in line with Pfizer Purpose Blueprint and AI initiatives and utilize AI tools and systems such as Copilot, Gemini and others.

This position will primarily interface with the following:

• Internal Packaging Operations Team
• GCS Clinical Supply Operations workstreams
• Global Clinical Supply stakeholders
• Quality Assurance, Analytical Research and Development

BASIC QUALIFICATIONS

• Bachelor’s Degree with 0-2 years of relevant experienceor High School Diploma (or equivalent) with 5 years of relevant experience.
• Relevant project management experience.
• Demonstrated communication skills.
• Proficiency in Microsoft office.
• Demonstrated experience with AI tools and/ or systems.
• Clinical supply, pharmaceutical or related experience.

PREFERRED QUALIFICATIONS

• Experience working in a GMP regulated work environment.
• Working knowledge of packaging batch records, EMD365, PRISYM/label workflows, CAIS/inventory transactions, QTS/eQMS expectations, and relevant packaging SOPs.
• Ability to coordinate multiple priorities across active and upcoming packaging jobs.
• Ability to troubleshoot operational issues involving materials, equipment, systems, documentation, and cross-functional handoffs.
• Experience with enterprise-wide applications or systems (e.g. AXIS, CSDS, GDMS).
• Experience with AI tools and/or systems.
  

PHYSICAL/MENTAL REQUIREMENTS

• Excellent planning, prioritization and organizational skills
• Strong oral and written customer focused communication skills
• Proven interpersonal, facilitation, and negotiation skills
• High attention to details
• Ability to manage time and dynamic changes effectively

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• On site presence is required to support physical operations.
• Occasional travel to vendor sites may be required.
• May be required to work non-standard hours as needed to meet operational objectives.

Additional Information:

• Work Location Assignment: On-Site
• Last Day to Apply: October 21, 2026

The annual base salary for this position ranges from $68,600.00 to $114,300.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 7.5% of the base salary. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Logistics & Supply Chain Mgmt

About Us

A career at Pfizer offers opportunity, ownership and impact.

All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the bio pharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives.