Branch Manager - North West

Posted Date: 6 Jul 2026 Location: Reporting to the Group Manager – Regional Operations, the Branch Manager Northwest will join the team on a full-time basis at our Port Hedland branch. This role provides financial and operational leadership of the Port Hedland and Karratha locations, championing safe, high‑quality and efficient service delivery while maintaining strong customer relationships and alignment with WesTrac’s regional strategy. The position is responsible for managing service, sales and parts operations across the region ensuring exceptional customer satisfaction. Roster – Monday - Friday, 8.5 Hrs/Day (including meal break) Attractive domestic relocation package available, including company-provided housing and vehicle for a seamless move and comfortable transition. What You'll Do: Champion a strong safety culture through proactive leadership, compliance, and continuous improvement through consistent hazard reporting and zero‑incident focus. Turn regional strategy into effective branch plans, driving engagement, communication, and operational excellence across the region. Lead branch performance by managing budgets, resources, KPIs and workflow efficiency to deliver strong commercial results. Provide effective people leadership, building a high‑performance team and managing escalations and development. Drive service and parts operational excellence through accurate work order management, WIP control and process improvement, fostering cross‑team collaboration with support functions, and implementing continuous improvement initiatives to meet key result areas. Strengthen customer experience through proactive engagement, feedback actioning and strong cross‑team collaboration with sales teams. Skills & Experience: T ertiary business qualification, 8+ years in operational leader roles, and at least 3 years of leading large multi-disciplinary teams. Strong operational, financial and commercial acumen with proven ability to develop growth strategies, manage budgets, analyse data, and drive performance improvements. Strong technical knowledge of Caterpillar or similar heavy equipment industry segment and the ability to manage competing priorities in both team and autonomous environments. E xcellent interpersonal and negotiation skills, strong written and verbal communication with the ability to produce clear, accurate reports through advanced Microsoft Office skills. Our Benefits include, but are not limited to: Financial Benefits - Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & more than 600 retail discounts, such as, Coles, Petbarn, Virgin, HOYTS & Crown. Health & Wellness - Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family. Culture & Career - Personal and Team Recognition (Made for More awards), Internal Career Progression, Training & Flexibility through our award-winning WesTrac Institute Employee Referral Program - Opportunity to receive a referral bonus up to $5000 for applicable roles Additional Perks - Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity. Our Company & Commitment With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offers a wide range of mining and construction equipment and management solutions. At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality. Reference Number: 5910 At WesTrac, our primary focus is our people. As we look to the future, we’re focused on harnessing the best talent and providing them with the support they need to achieve success. WesTrac is a member of the Diversity Council of Australia and recognises the value of and strongly support the principles of equal employment opportunities in the workplace, and we are committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates. WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality.