Business Analyst

Mayflower is a technology company building large-scale entertainment products for a global audience. Our platforms serve millions of users worldwide and rank among the top-50 most visited websites globally. For more than 10 years, we’ve been creating reliable, high-performance solutions at the intersection of product, engineering, and entertainment. We are looking for a Business/System Analyst to join a team for our Growth stream. Job Responsibilities Requirements Elicitation & Specification Gather, structure, and validate requirements collaboratively with Product, Engineering, Design, and QA. Translate product hypotheses and business goals into clear, testable artifacts such as user stories, epics, acceptance criteria, and business rules. Ensure task descriptions are clear and detailed for development and QA, including scenarios, parameters, constraints, and necessary checks. System Analysis & Architecture Dive deep into technical details, demonstrating an understanding of data structures, APIs, integrations, system constraints, and microservice architecture to communicate with engineers on their level. Participate in architectural analysis alongside developers and architects. Deeply detail technical tasks to reduce the workload on architects and developers. Requirements Lifecycle & Delivery Support Maintain requirements throughout the delivery cycle, managing changes and documenting decisions and assumptions. Support developers and QA engineers in clarifying context and validating shipped features against the intended requirements. Serve as the primary bridge between Product and Engineering, driving alignment on scope, risks, dependencies, and constraints. Knowledge Base Management & AI Preparation Create and maintain a clear, structured, and searchable knowledge base detailing product behavior, business logic, APIs, data, admin pages, and system relationships. Actively eliminate product knowledge gaps by extracting missing information from the Product, Dev, and QA teams and documenting it to prevent recurring questions. Update documentation immediately following releases to accurately reflect the actual system behavior. Prepare knowledge for LLMs: Detail architectural and business logic so it can be effectively used to build a vector knowledge base for LLMs. Organize documentation so that AI can accurately answer system queries, and continually refine the knowledge base to address gaps the AI cannot answer. Utilize AI tools (like ChatGPT, Gemini, or Claude) to accelerate your daily tasks—such as drafting requirements, checking consistency, and generating scenarios—while applying rigorous verification and accountability for the output's correctness. You’ll thrive here if you have: 5+ years working as a Business or System Analyst in product development, closely collaborating with cross-functional delivery teams. The ability to understand complex existing product and architectural logic quickly, identify system risks, and translate them into usable documentation for both technical and non-technical stakeholders. Demonstrated ability to structure ambiguous problems, define business rules, and produce detailed, clear, and testable requirements. Exceptional, structured writing skills with the ability to create documentation that is concise, consistent, and easy to navigate over time. Practical, hands-on experience using modern AI/LLM tools in day-to-day analysis work (beyond basic prompting) to increase output, as well as an understanding of how to structure data for LLM vector databases. The ability to influence without authority, facilitate discussions, and drive decisions in a fast-paced environment with shifting priorities. Upper-Intermediate (B2) or higher in English, as documentation and discussions are conducted in English. Conditions We know that great talent deserves great conditions, so here’s what you can expect when joining us: EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family. EU passport. Opportunity to obtain an EU passport after 4 years of residence. Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. Private medical insurance for you and your family. Corporate mobile plan (unlimited in Cyprus with roaming included). Mindfulness & well-being support, including psychological assistance with 50% coverage. 50% coverage of school and kindergarten fees for your children. Fully covered sports benefits, and also access to in-house electric scooters and bike rentals. Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus. Professional growth support: language courses, conferences, training programs, and coaching. Peer recognition program: receive and share kudos for great work. A fully equipped office in Limassol’s city center, with everything you need for deep work and collaboration. Free breakfasts and lunches in the office and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. A strong engineering culture: international teams, corporate events, team buildings, and hackathons — because great work happens in great communities. Benefits are provided in accordance with the company’s policies and eligibility criteria. Recruitment process HR interview (40 min); Technical interview (1 hour); Test task; Final interview (1 hour); Recommendations check; Job Offer.