Business Unit Manager

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers: No Fail Service Personalized Communication Innovative Solutions We leverage technology, industry experience, and employee ingenuity to provide industry-leading transportation solutions that keep America moving. Are you a logistics leader who thrives on building teams, solving complex problems, and growing high-value customer relationships? As a POD Manager at Circle Logistics, you will step into a strategic leadership role where you own outcomes, drive revenue growth, and directly impact customer success. You will lead a team of Account Managers, oversee key client relationships, and scale a book of business that fuels long-term partnerships and operational excellence. What You’ll Do Lead, coach, and develop a team of 5–7 Account Managers to drive performance and growth Own strategy and execution for large, complex customer accounts Manage RFQs, pricing strategy, and tailored logistics solutions Partner with Sales to transition new business into long-term, scalable accounts Serve as the primary escalation point for customer communication and issue resolution Build and execute strategies to increase revenue, retention, and customer satisfaction Conduct regular strategy calls with customers and internal leadership Track, manage, and exceed KPIs, benchmarks, and financial targets Drive continuous improvement across processes, performance, and service delivery Collaborate with executive leadership on company-wide growth initiatives What We’re Looking For 1–3 years of experience in a freight brokerage or logistics environment Leadership experience or readiness to step into a people management role Strong ability to operate in a fast-paced, high-accountability environment Experience with or ability to quickly learn TMS and CRM platforms Proficiency in Google Workspace and Microsoft Office (including reporting, pivot tables, and VLOOKUPs) Excellent communication, organization, and problem-solving skills Positive, professional mindset with a strong work ethic Why Join Circle Logistics? Leadership ownership with autonomy to run and grow your pod Direct impact on revenue, strategy, and customer success Clear path for career advancement in a high-growth organization Relocation assistance to support your move to Fort Wayne, IN Collaborative, competitive, and growth-driven culture If you’re ready to lead from the front, build a high-performing team, and grow something meaningful within a top 40 freight brokerage — apply today or message us to learn more. High School diploma or GED required Associate’s or Bachelor’s degree in Logistics, Business, or related field preferred 1–3 years of experience in a freight brokerage or logistics environment Leadership experience or readiness to step into a people management role Strong ability to operate in a fast-paced, high-accountability environment Experience with or ability to quickly learn TMS and CRM platforms All your information will be kept confidential according to EEO guidelines.