Entity:
Finance
Job Family Group:
Job Description:
Overview
At bp, we’re reimagining energy for people and our planet. We have an ambitious ambition be a net zero company by 2050 or sooner, and help the world get to net zero. Creating a more efficient business that makes the best use of its resources is a critical part of getting there. And that’s what our new Finance Performance and Control - FBT centre in Pune, India is here to do – put digital at the heart of our business and accelerate the transformation of bp’s business processes across the globe. Driven by the bp values and comprising capabilities in data, procurement, finance and customer service, the GBS centre will drive modern digital solutions and agile ways of working.
Key Accountabilities and challenges
The Order Management team within Procurement Operations plays a critical role in ensuring efficient, compliant, and timely execution of procurement transactions. The team supports business operations through effective management of purchase orders, supplier interactions, invoice issue resolution, and collaborator support, helping deliver operational excellence and an exceptional user experience.
The Senior Analyst Buyer role serves as a guide procurement professional responsible for handling sophisticated procurement transactions, resolving issues, supporting continuous improvement initiatives, and acting subject matter authority guide within the team.
Operational Procurement Delivery
Create, amend, handle, and close Purchase Orders (POs) in Coupa in accordance with procurement policies and service level agreements.
Review procurement requests for completeness, accuracy, and compliance before PO creation.
Process PO amendments, cancellations, quantity changes, pricing updates, and supplier modifications.
Perform proactive follow-up with suppliers regarding PO acknowledgement and order status.
Support invoice resolution by collaborating with Accounts Payable, suppliers, and business collaborators.
Investigate and resolve transactional procurement exceptions and issues.
Stakeholder & Supplier Management
Act as a key point of contact for business users regarding procurement queries and transactional support.
Build strong working relationships with business requestors, suppliers, procurement teams, and support functions.
Coordinate with suppliers to resolve order, delivery, invoicing, and payment-related issues.
Provide procurement process guidance and support to collaborators.
Collaboration with Functional Teams
Partner closely with Accounts Payable and Payments teams to resolve invoice discrepancies and supplier payment issues.
Work with Sourcing, Category Management, Supplier Management, and Procurement Excellence teams to support operational delivery.
Collaborate with system support teams to address Coupa-related issues impacting procurement operations.
Continuous Improvement
Find opportunities to improve process efficiency, compliance, and user experience.
Support automation, standardisation, and operational excellence initiatives.
Maintain process documentation and knowledge management materials.
Share guidelines and provide mentorship to Analysts where required.
Governance & Compliance
Ensure compliance with procurement policies, delegated authority requirements, and internal controls.
Maintain audit-ready transaction records and supporting documentation.
Support quality reviews and process control activities.
Qualifications, Competencies & Mindset
Crucial Education & Experience
Bachelor’s degree or equivalent experience in management, Business, Engineering, Finance, Accounting, or related field
Minimum 3-5 years of Procurement Operations, Order Management, or Procure-to-Pay experience.
Experience working with Coupa, SAP, Ariba, or similar procurement systems.
Strong understanding of PO lifecycle management.
Experience supporting invoice exception and payment resolution activities.
Strong collaborator and supplier leadership skills.
Excellent analytical and problem-solving abilities.
Preferred
Experience working with Coupa (PO creation and handling PO life cycle.
Experience supporting North America or Americas business operations.
Knowledge of procurement compliance and controls.
Experience participating in process improvement initiatives.
Key Success Measures
PO accuracy and quality.
SLA adherence.
Invoice resolution turnaround time.
Supplier query resolution.
Collaborator satisfaction.
Compliance and audit performance.
Continuous improvement contributions.
Mindsets
Own your success - Accountable for delivering innovative business outcomes; Seeks opportunities to improve and digitize process delivery; Adheres to safe and ethical work practices
Think big - Actively builds own knowledge, capabilities and skills for the future; Values partnership and collaborates to achieve results
Be curious - Willing to suggest new ways of working, processes and technologies; Ensures the delivery and improvement of digital solutions to benefit customers
Effortless customer experiences - Understands customer needs and delivers digital seamless self-service customer experiences
Digital first - Applies creative digital solutions to address problems
Key Competencies
Operational Excellence - Has a sound understanding of process and workflow streamlining, problem resolution and organisational change
Risk Management - Identifies external and internal factors that impact risk and mitigation opportunities. Identifies potential new or emerging risks / threats and implements mitigation plans
Change Management - Builds energy around a change using a systematic approach to transition from the present to the desired state
Digital Fluency - Effectively uses digital guidance, tools, methodologies, and security measures for operating as a digital business. Uses digital tools to collaborate, organize, plan and reflect on digital data.
Analytical Thinking - Systematically breaks down a sophisticated problem or process into component parts using logical analysis techniques to reach a solution. Logically assesses relationships, grasps interdependencies, and reviews trends within a sophisticated problem or situation. Challenges assumptions and reliability of acquired information.
Decision Making – Makes decisions affecting both own tasks and those of others. Combines a variety of factors including commercial awareness, risk and financial expertise to make appropriate decisions and derive insights.
Innovation - Adapts existing processes, methods and ways of working to drive efficiency. Uses digital technologies to develop new insights, projects and opportunities.
Influencing - Identifies areas of alliance and disagreement, evaluates options and potential outcomes, and plans influencing strategy. Identifies short term customer needs and communicates benefits to the collaborator. Knows when and how to use the chain of command.
Problem Solving - Evaluates and prioritises problems for own area. Resolves problems in a timely way, using a combination of logic and experience to make decisions and address problems.
Relationship Management - Establishes and maintains relationships with peers and internal business partners to achieve results.
Eye For Business - Identifies new or alternative approaches to performing business activities more efficiently.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.
Don’t hesitate to get in touch with us to request any accommodations.
Travel Requirement
Relocation Assistance:
Remote Type:
Skills:
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Legal Disclaimer:
We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.