Relocation Assistance Available Facility Cape Fear Valley Medical Center Location Fayetteville, North Carolina Department Quality & Patient Safety Job Family Professional Work Shift Days (United States of America) Summary Develops programs, manages services, and coordinates the quality, evidence based care of patients within the Cardiac Division at Cape Fear Valley Medical Center, The coordinator assists in the integration of services provided by physicians, Cape Fear Valley Health System, community organizations, and other healthcare providers to insure an optimum experience of care from the patient's perspective. By synchronizing care and services, the coordinator strives to insure evidence-based medicine is used in the treatment of the patient ultimately reducing 30-day readmission rates for cardiovascular patients at Cape Fear Valley Medical Center. The coordinator: initiates and participates in patient, caregiver and staff education; actively markets the cardiovascular programs; participates with various committees as deemed necessary. The coordinator demonstrates strong leadership capabilities and must be able to motivate and empower others to achieve excellence in evidence based cardiovascular care. Major Job Functions Exercises authority and accepts accountability for consistency and evidence based cardiac patient care delivered throughout Cape Fear Valley Leads the Chest Pain Accreditation initiative and continually updates mandatory elements within this program. Collaboratively leads the Disease Specific Cardiovascular Quality Program in collaboration with Cardiac Quality Medical Director and Cardiovascular Quality Advisory Committee. Leads the TAVR (Transcatheter Aortic Valve Replacement) coordinates Clinical Patient Navigation Delegates the management of processes to staff Creates a shared vision with the facility team to achieve the mission and vision of the Cardiac Division Demonstrates leadership skills including, but not limited to, problem solving, delegation and time management/organization Creates an environment for change/transition and staff empowerment. Leads multidisciplinary team efforts within the health system for the purpose of improving Cardiac Care Processes withthe AMI, NSTEMI and TAVR care processes, patient outcomes and quality benchmarking. Works in collaboration with the Senior Registry Analyst to review and analyze metrics from STS, ACC and NCDR TAVR Registries. Communication: Participates in marketing, public relations and education programs for Cardiac Quality Assists with the development of protocols, standards, and educational materials and ensures that they are current and meet the accepted national standards of care. Provides monthly cardiovascular status dashboards to the Medical Director of Cardiac Quality, Service Line Director, Administration, and the Corporate Director of Quality and Safety. Coordination: Assists Cardiac Quality Teams in developing, implementing and monitoring systems to ensure transitions of care from acute inpatient phase through transitions of care. Leads and supports Cardiac DSC process and performance measure compliance. Assists with data collection, analysis and· database management for Cardiac Quality projects and programs . Participates in quality monitoring through patient record review. Evaluates metrics from NCDR TAVR Registry and presents to Cardiac Quality Committee monthly. Aligns EMR and all documents/forms to support care delivery in the areas assigned. Recommends changes and modifications to systems as required to ensure timeliness, accuracy, and efficiency for AMI, NSTEMI and TAVR care and measurement of care. Acts as liaison with physician leadership, administration, AHA Mission Lifeline, hospital personnel, as well as other interested parties to coordinate the various aspects of an indicator and outcome compliance on a regional level. Facilitates active regional participation of all entities in the STEMI system of care per AHA Mission Lifeli ne Encourages and supports partnering facilities in the region to conduct routine review of the following and provide feedbac k on Current state of Cardiac Care including AMI, NStemi, TAVR care Systematic changes likely to improve the probability and speed of therapy Education and supporting materials regarding the ACC Cardiac Care including AMI, NSTEMi, and the patient undergoing the Transcatheter Aortic Value Replacement procedure. Patient Engagement Rounds throughout the healthcare facility to begin education to assist with self- management. Rounds on all patients upon their discharge and provides business card if further questions occur once the patient has returned to home. Assures the Discharge Instructions are correct reflecting the Cardiac Diagnosis . Minimum Qualifications The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job: Education and Formal Training : Bachelor of Science in Nursing required Current licensure in North Carolina as a Registered Nurse or Compact state licensure Nurse Practitioner preferred and encouraged to apply Work Experience : 2 years’ experience in working with Quality/Patient Safety and Regulatory, Quality Process and/or Data Analysis Cath lab, CSICU, or CSOR experience preferred. Other related experience, such as Cardiovascular Device care also considered . Experience with clinical trial management , quality and data abstraction o r clinical research coordination experience a plus. Previous supervisory/leadership role preferred. Knowledge, Skills, and Abilities Required : Proficiency in reading, writing, and speaking the English language Knowledge of PI methodologies, Joint Commission and CMS standards, and patient safety issues Knowledge of quality planning, cost of quality, and importance of documentation Knowledge of basic statistics, distributions, probability, and measurement scale Skills with the audit process to include audit types as well as audit roles and responsibilities Demonstrates pos i tive interpersonal skills. Verbal and written skills req u ired. Demonstrates effective organizational and leadership skills. Is knowledgeable of the age specific physiological, psychosocial, developmental and spiritual needs of the patients typically served. Skills in working with teams to include team building techniques and understanding team roles and responsibilities Ability to collect, aggregate and review data. Experience with regression and correlation, hypothesis testing, design of experiments (DOE) preferred Physical Requirements : Ability to move throughout the Health System Visual acuity for reviewing data and reports and observing process flows Audiological acuity for monitoring group discussions and interactions Verbal ability is required to effectively express ideas and views to staff No anticipated occupational exposures to bloodborne pathogens or body fluids Must be able to lift 35 pounds #CFVH-2026 Required Licenses and Certifications RN - Board Of Nursing Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity
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