Clinical Services Manager - Rockhampton

Posted Sunday 26 July 2026 at 2:00 pm | Expires Sunday 23 August 2026 at 1:59 pm At Lives Lived Well, we’ve been supporting people impacted by alcohol and other drugs for over 50 years. We also provide services for mental health, gambling concerns, and support for people transitioning from correctional centres. As a values-driven organisation focused on clinical excellence and innovation, we’re growing fast - and we’d love you to be part of our journey. Lives Lived Well supports people to live their lives well. We provide support for people in Queensland, New South Wales and South Australia with concerns related to alcohol and other drugs, mental health, harm minimisation, veterans’ wellbeing, and gambling. Located 9km north of Rockhampton, Binbi Yadubay (meaning Healthy Beginnings) is residential program offering withdrawal (8 beds) and rehabilitation (32 beds) services. We also have a family recovery program (2 units) where parents can come with their children, aged 10 and under, to participate in the residential treatment program. Our community service programs provide free alcohol and other drug counselling and support services, including support for young people and Aboriginal and Torres Strait Islander people in Rockhampton and surrounding regions. Your Opportunity We are seeking a passionate and experienced Clinical Services Manager to lead the delivery and ongoing development of our alcohol and other drug (AOD) programs across Central Queensland. This includes oversight of Binbi Yadubay, our 42-bed residential treatment facility, as well as our community-based AOD services. In this pivotal role, you will manage six direct reports - including three team leaders - and provide leadership to a broader team of approximately 50 staff and four private practitioners. We are looking for a candidate with strong and demonstrable leadership capabilities—someone who can inspire, influence, and drive performance across diverse teams. While clinical knowledge is valuable, your ability to lead strategically, foster a high-performing culture, and navigate complex operational environments is paramount. You will be responsible for ensuring the efficient and effective operation of services, while also driving innovation through collaborative projects with both internal teams and external partners. Your leadership will be instrumental in aligning service delivery with organisational goals, strengthening relationships with funders and stakeholders, and ensuring sustainable program outcomes. Additionally, you’ll oversee program budgets and empower your team to deliver impactful, client-centred care. We offer a competitive salary with salary packaging options, and up to $5,000 in relocation assistance for individuals. Additional support may be available for partners and dependents, making this an ideal opportunity for those considering a meaningful tree change and a chance to make a real impact in the community. What We Are Looking For With several years of experience in the AOD, Mental Health, or Residential Aged Care sectors, and a strong foundation in both clinical practice and management, you will bring the confidence and capability needed to oversee the day-to-day operations of services spanning multiple locations and diverse clinical settings. You’ll also have the following knowledge, skills and attributes: Tertiary level qualification in a relevant discipline such as Social Work, Mental Health Nursing, Allied Health, Psychology or similar. Exceptional clinical, financial, and people management and leadership capabilities Ability to lead with empathy and walk alongside your team but also engage in tough conversations when needed. Strong stakeholder engagement skills –networking with funders and other service providers, and developing service partnerships A calm, level-headed and pragmatic approach to high pressure situations Being adaptable, flexible and able to re-evaluate your priorities of the day – you’ll be a self-managing self-starter who loves a varying routine Solutions-focused and passionate about process improvements – we welcome ideas and suggestions to make things better Passion and energy with an innovative mindset, to ensure quality and drive growth in the services. Resilience, patience, and passion for supporting people through their recovery journey You will hold a current Australian Drivers Licence, and a Working With Children Check. Why work for us? We’re growing fast, and building a reputation as a trusted, innovative provider, focused on clinical excellence. One of our value’s is “We ask why not and what’s next?” and we chose it for good reason. For us change means opportunity – to improve, to grow, to push the boundaries and to help more people. You’ll be supported by a leader who is approachable and engaged, with a strong focus on open communication and two-way feedback. LLW offer a huge range of benefits, which include: Five extra paid leave days per year to support your wellbeing Access to Fitness Passport Salary Packaging to increase your take-home pay, including a Meals and Entertainment Card Free onsite parking Options to purchase a Novated Lease vehicle Autonomy and trust – in supportive, respectful environment For a copy of the Position Description, please email [email protected] Applications close on Sunday 23 rd August at 5.00pm, however we will be conducting interviews throughout the process and may close applications early. Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community including First Nations People. Lives Lived Well is an equal opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect out community including First Nations Peoples.