Contact Centre Agent – German & English

Location: Malta Work Model: On-site Start Date: 15 February 2026 Languages: German (C2) + English (C1) Working Hours: Monday to Friday, between 09:00 – 18:30 (8-hour shifts) Job Description As a Contact Centre Agent , you will support airline customers by handling inquiries related to bookings, flights, and general services, ensuring a high-quality customer experience. Additional Benefits Performance Bonus: €2,000/year (pro-rated quarterly, eligible after 6 months) Language Allowance: €250/month (after training) Relocation Allowance: €2,000 (after 1 month of employment) Requirements Native or C2 German and C1 English Strong communication and customer service skills Availability for on-site work in Malta