Corporate Travel Specialist

Corporate Travel Specialist

About The Role

We are looking for a Corporate Travel Specialist to take full ownership of business travel, group travel and corporate events for a portfolio of corporate clients. This is a key role within Paralela 45, with direct responsibility for managing corporate accounts independently and handling client requests from first inquiry to final delivery.

You will act as a trusted advisor to travelers, travel bookers and client stakeholders, making sure every trip, group and event is efficient, compliant with company travel policies and cost-effective, without compromising on service quality. This role suits an experienced travel professional who combines deep operational expertise with strong client relationship skills.

Key Responsibilities

Account Management & Client Requests

• Take full ownership of a portfolio of corporate accounts, including VIP and executive travelers, with minimal supervision
• Handle incoming client requests (individual trips, groups and events) end to end: understand needs, prepare tailored proposals and quotes, confirm arrangements and follow up after delivery
• Build long-term relationships with travelers, travel bookers and HR/procurement contacts within client companies
• Contribute to onboarding new corporate clients, including setting up traveler profiles, policies and reporting

Business Travel

• Manage end-to-end business travel arrangements — flights, hotels, car rentals, transfers, rail and visa support — including complex multi-leg and international itineraries
• Ensure all bookings comply with each client's corporate travel policy, flagging exceptions and suggesting compliant alternatives
• Manage changes, cancellations, refunds and disruptions (delays, strikes, missed connections) quickly and calmly
• Support duty of care by keeping traveler profiles, contact details and itineraries up to date and knowing where travelers are in case of emergencies
• Prepare accurate itineraries, travel documents and pre-trip information for travelers

Groups & Corporate Events

• Plan and manage group travel for corporate clients — team trips, incentive travel and delegations — from sourcing and quoting to rooming lists, flight blocks and on-trip coordination
• Organize and coordinate corporate events such as conferences, meetings, offsites and company celebrations, including venues, accommodation, transfers and supplier management
• Work with DMCs, venues, hotels and event suppliers to secure the best options within each client's budget and standards
• Prepare travel documents and participant information for groups and events

Suppliers & Cost Optimization

• Negotiate and maintain corporate agreements with airlines, hotel chains and other suppliers, and apply negotiated rates to find cost-saving opportunities on every trip
• Advise clients on travel policy improvements, supplier choices and cost optimization based on travel data and industry best practices
• Maintain accurate records of bookings, corporate travel policies, loyalty program memberships and traveler preferences to deliver a consistent, personalized service

Finance, Reporting & Team

• Handle invoicing, cost center allocation and reconciliation of travel expenses in collaboration with the finance team
• Prepare periodic reports for clients on travel spend, policy compliance and savings achieved
• Mentor and support junior colleagues, reviewing their work on complex bookings and sharing best practices

How We Will Measure Success

• Client satisfaction and retention across the managed corporate accounts
• Response time and conversion rate for client requests — trips, groups and events
• Travel policy compliance rate and savings achieved for clients
• Groups and events delivered on time, within budget and to the client's standards
• Accuracy of bookings, invoicing and reconciliation — zero operational errors

What We Are Looking For

Experience

• 4+ years of experience in corporate travel, business travel management (TMC) or a similar role
• Proven track record of independently managing corporate accounts
• Proven experience in organizing group travel and/or corporate events, alongside individual business travel
• Experience handling VIP and executive travelers with a high level of discretion and service

Technical Skills

• Strong knowledge of airline fares and ticketing rules, including reissues, refunds and exchanges
• Strong knowledge of corporate travel policies, negotiated fares and rates, and supplier agreements
• Ability to analyze travel spend data and turn it into clear recommendations for clients
• Basic finance knowledge for invoicing, cost tracking and collection follow-up
• Experience with Amadeus or other GDS/reservation systems is a plus
• Experience with online booking tools or expense management platforms is a plus

Languages

• Romanian — native, with perfect written command
• English — fluent
• Additional foreign language is a strong plus

Personal Profile

• Strong organizational skills and the ability to manage multiple requests at once under tight deadlines
• Meticulous attention to detail
• Clear, professional and confident communicator, both written and verbal
• Proactive, solution-oriented attitude
• Genuine interest in travel and destinations

What We Offer

• Ownership of a portfolio of key corporate accounts and a real voice in how we develop our corporate travel services
• A team specialized in corporate and premium travel
• International working environment — Paralela 45 is part of the Rainbow Tours Group (Poland)
• Clear growth path toward a Senior Account Manager or Team Lead role
• Base salary + performance-based bonuses
• Meal vouchers
• Regina Maria medical insurance