Customer Service Specialist | Italian & English | Remote from Greece

Location: Athens / Remote from anywhere in Greece Languages Required: Italian (C1) & English (B2) Base Salary: 1.045,72€ gross per month Performance Bonus: up to 250.00€, subject to target achievement. ERF ID: 33178 Interview Deadline: 22-06-2026|Training Date: 02-07-2026 Fully Paid Training: 10 days of expert-led, certified instruction. Work Schedule: Monday-Sunday, 00:00 - 23:00 Relocation Assistance (you choose): All expenses covered – flight, hotel stay, and real estate agency fee €250 relocation support + real estate agency fee (for those relocating independently) About the Project Join an iconic automotive project that redefines the meaning of customer experience. Represent a world-leading automotive brand known for excellence, innovation, and outstanding service. Your Responsibilities Deliver exceptional customer service via phone, email, or chat to Italian-speaking customers. Assist with inquiries about products, services, warranties, and technical support. Provide effective, professional, and efficient solutions. Accurately document and manage customer interactions. Act as a true brand ambassador, maintaining the prestige and values of a globally respected automotive company. What We Offer You Αfter the completion of 12 Months of cooperation with us, starting from your hiring date,a salary increase of 1100.00€ (applicable from the first available payroll cycle following the completion of the timeframe) After 3 years of employment, the gross salary increases to 1150.00€ (applicable from the first available payroll cycle following the completion of the timeframe) Night shift premium: +25% per hour Sundays & public holidays: +75% per hour Comprehensive Health Care Plan: Plus exclusive employee discounts. Career Advancement: Clear development pathways and promotion opportunities. Social & Community Initiatives: Special events and company-sponsored activities. Remote Flexibility: Work from anywhere in Greece. Language Learning Support: Free online Greek language courses. Modern Working Environment: Access to stylish, fully equipped premises in Athens. Award-Winning Workplace: Join a Great Place to Work-Certified company that values diversity and inclusion. Equipment & Connectivity Support Company-provided PC with multiple screens Mobile internet router supplied during onboarding (ideal if you are temporarily in a hotel or without a fixed connection) What You Bring Italian at C1 level (native or near-native proficiency). English at B2 level (intermediate to upper-intermediate). Excellent communication and problem-solving skills. Customer-centric mindset with a proactive attitude. Good computer skills and adaptability to different tools and platforms. Willingness to relocate to Greece if not already residing there (relocation fully supported). The Hiring Process Application Review: We carefully assess your application. Online Language Tests: Verify your Italian and English skills. Client Interview: Meet the project team and showcase your talents. Why Join Us? Represent an elite brand within a top-tier automotive project. Experience a smooth international relocation process. Work remotely in the beauty of Greece while building your career. Grow in an environment certified as a Great Place to Work, committed to your success.