Danish-speaking Customer Service Agent in Sofia (relocation package included)

Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters. And with a flat 10% income tax, you get to keep more of what you earn. Simple as that. Description and Requirements As a Customer Support Specialist for Smart Watch products, you will be part of a great team and will: Help the users with any issues they might have via tickets or calls Provide solutions to everyday device use questions on a case-by-case customer-oriented approach Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team Work with a passionate team of customer-friendly colleagues from an international background Very good knowledge of Danish language (B2 or similar) for daily communication with customers Good command of English (B1 or similar) for training and internal communication Basic understanding of iOS and Android OS features Demonstrating empathy Desire to help customers as best as possible and willing to contribute to the team’s success Result-oriented with personal performance Friendly and outgoing personality Looking for a long-term employment Flexible working hours options Fully paid training Stable job and career development opportunities Attractive salary Additional health insurance 50+ benefits and services to choose from Positive international working environment Support and learning Employee referral bonuses Does it sound like the perfect job for you? Apply now!