Director of Clinical Services

BCBA Director of Clinical Services – Lead with Heart, Inspire Change Location: San Luis Obispo. CA. Job Type: Full-Time Position Summary The Director of Clinical Services is a key leadership role responsible for driving clinical excellence, operational performance, and team development within the clinic. This role partners closely with regional leadership to expand services, oversee clinical programming, and mentor a high-performing team of clinicians. You’ll play a critical role in shaping both clinical outcomes and business success—leading with strategy, accountability, and a passion for quality care. What We Offer We know you’re looking for a place where you can thrive, feel supported, and make an impact. At 360, you’ll find: Competitive compensation: $99,500K – $115,000K per year Relocation Assistance provided Incentive compensation bonus opportunities earning up to 50% of annual income based on clinic performance Student loan repayment assistance/refinancing receive $3,000 annually through Gradifi In-house CEU events plus $1,000 CEU reimbursement Health benefits: Medical, Dental, and Vision (company covers 100% of dental and vision, 90% of medical) Career development and advancement opportunities Generous time off (DTO) and flexible scheduling Supportive company culture where contributions are recognized 401(k) retirement savings program Mileage and phone reimbursement And more What You’ll Do Lead Clinical & Operational Excellence Oversee clinic performance including service delivery, utilization, census, and staffing Ensure clinical teams meet billable targets and service expectations Monitor and improve clinical quality, supervision, and treatment outcomes Ensure compliance with company policies, HIPAA standards, and regulations Develop & Mentor Teams Supervise, coach, and mentor BCBAs, Supervisors, and clinical staff Support professional development through training, feedback, and performance management Lead provider meetings to address barriers, cancellations, and service utilization Foster a collaborative and high-performing team culture Drive Business Performance Own clinic P&L and key financial metrics Analyze KPIs and implement data-driven improvements Support budgeting, forecasting, and growth strategy Deliver Clinical Oversight Provide case supervision and consultation Oversee assessments, behavior plans, and treatment programming Ensure timely completion of documentation and reports Partner with families to support engagement and clinical progress What We’re Looking For Active BCBA certification required Master’s Degree in ABA, Psychology, Special Education, or related field Minimum 5 years of clinical ABA experience Minimum 2 years of BCBA supervision experience Experience mentoring staff and leading clinical teams Strong understanding of clinic operations and P&L management Proven ability to drive results, accountability, and team engagement Excellent communication, organization, and leadership skills Why Join Us? Opportunity to step into a high-impact leadership role Influence both clinical quality and business performance Partner with a collaborative and mission-driven leadership team Grow your career while mentoring the next generation of clinicians Apply Today If you are a BCBA leader ready to take the next step in your career, we encourage you to apply and connect with our team. If you are a resident of California and applying for a job with us, please click the following link CCPA Privacy Notice to learn more regarding how we collect and handle your personal information under the California Consumer Privacy Act (CCPA). 360 Behavioral Health is an Equal Opportunity Employer We provide reasonable accommodations for any part of the application or employment process. Please contact us at [email protected] for assistance. We comply with ADA regulations and provide auxiliary aids, services, and policy modifications to ensure equal access for all applicants and employees.