Director of Housekeeping

SkyBridge Luxury & Associates is conducting a confidential search for an accomplished Director of Housekeeping on behalf of a distinctive lifestyle hotel in a historic Southern city. This is an exceptional opportunity for a hands-on hospitality leader with a proven background in luxury hospitality to lead all housekeeping operations while driving operational excellence, developing high-performing teams, and delivering an elevated guest experience.

This executive leadership opportunity is ideal for a hospitality professional whose leadership experience has been built within luxury hotels or luxury lifestyle properties. The Director of Housekeeping will oversee all housekeeping and laundry operations, ensuring the highest standards of cleanliness, presentation, and service while creating an exceptional environment for both guests and associates.

Responsibilities

• Provide strategic and operational leadership for all Housekeeping and Laundry operations.
• Foster a culture of exceptional hospitality, accountability, and service excellence.
• Lead, mentor, coach, and develop a high-performing housekeeping team.
• Ensure guest rooms, public areas, and back-of-house spaces consistently reflect the highest luxury cleanliness and presentation standards.
• Oversee labor management, scheduling, departmental budgeting, forecasting, and productivity.
• Partner closely with Front Office, Engineering, and other operational departments to ensure room readiness and an exceptional guest experience.
• Maintain quality assurance programs and conduct routine inspections to ensure luxury-level operational excellence.
• Monitor inventory levels and oversee purchasing of housekeeping supplies and equipment.
• Ensure compliance with all company policies, safety standards, sanitation requirements, and operating procedures.
• Respond proactively to guest concerns while driving continuous improvements in guest satisfaction.

The Ideal Background Includes

• Recent leadership experience within a luxury hotel or luxury lifestyle property is required.
• Five or more years of progressive housekeeping leadership experience within an upscale, lifestyle, full-service, or luxury hotel.
• Demonstrated understanding of luxury service standards and the expectations of discerning guests.
• Proven success leading, coaching, and developing high-performing teams in a luxury hospitality environment.
• Strong financial acumen with experience managing departmental budgets, labor, forecasting, and operational performance.
• Exceptional attention to detail with a commitment to maintaining luxury-level cleanliness and presentation standards.
• Excellent communication, leadership, and relationship-building skills.
• A visible, hands-on leadership style with a genuine passion for luxury hospitality, personalized service, and creating exceptional guest experiences.
• Experience working within Forbes Travel Guide standards or a comparable luxury service environment is strongly preferred.

Compensation & Benefits

Competitive base salary up to $95,000, bonus eligibility, comprehensive benefits package, and relocation assistance.

Confidentiality: Additional information regarding the property and position will be shared with qualified candidates during the interview process.