Dutch Cloud Specialist Concentrix Valencia

Dutch Cloud Specialist Concentrix Valencia Workster is partnering with a leading international BPO and digital solutions provider to recruit a Dutch Cloud Specialist for their innovative office in Valencia. This is a fantastic opportunity to take the next step in your IT career while working with cloud technologies in a supportive, multicultural environment servicing top-tier clients. Key Responsibilities in Dutch Cloud Specialist Jobs in Valencia Provide expert technical support for Dutch-speaking business clients, focusing on cloud-based platforms, services, and integrations. Analyse client requirements, troubleshoot issues, and deliver prompt, professional solutions via phone, email, and ticketing systems. Guide customers with onboarding, migrations, and optimisation of cloud products for optimal business results. Collaborate with internal technical and customer success teams to escalate complex issues and ensure high customer satisfaction. Document technical incidents, client feedback, and resolutions in the CRM system. Stay up to date with the latest cloud technologies, updates, and industry trends to deliver expert advice and guidance. Assist in developing knowledge base articles and share technical best practices internally. Support continuous service improvement by identifying recurring issues and proposing process enhancements. Ideal Qualifications for Dutch Cloud Specialist Careers in Valencia Native or fluent Dutch (C1+ written and spoken) and strong English skills (B2 minimum); Spanish is a plus, but not required. Relevant experience in cloud support, technical helpdesk, IT administration, or similar roles is beneficial; recent IT graduates with a passion for cloud solutions are welcome to apply. Foundational knowledge of cloud platforms (Azure, AWS, Google Cloud, or similar) and general IT troubleshooting. Customer-centric mindset with strong problem-solving and analytical skills. Excellent communication and interpersonal abilities with a helpful, patient approach. Organised, detail-oriented, and comfortable managing technical queries using digital tools such as CRMs and ticketing systems. Willingness to learn and stay ahead in a rapidly evolving industry. Certification in cloud computing (e.g., Azure Fundamentals, AWS Certified Cloud Practitioner) is a strong advantage, but not mandatory. Valencia-Based Cloud Specialist Role: What’s On Offer Competitive salary package with performance-based bonuses. Permanent, full-time contract with opportunities for ongoing professional development. Comprehensive training on cloud solutions, security, troubleshooting techniques, and customer service. Modern office space in vibrant Valencia with daily breakfast and lunch provided. Private Spanish health insurance from your first day. Relocation support for candidates moving to Valencia from abroad, including help with documentation and integration. Free Spanish language classes to help you settle in and grow personally. Friendly, international team environment with regular social and team-building activities. Clear career progression paths within a global leader in digital and cloud transformation. Advance Your IT Career as a Dutch Cloud Specialist in Valencia If you are passionate about cloud technology, enjoy problem-solving, and are ready to join a collaborative, forward-thinking team, we would love to hear from you. Apply today to become part of an inclusive workplace where your expertise and growth are valued! Equal Opportunity Employer Statement Workster and our partners are committed to providing equal employment opportunities for all. We welcome applications from all qualified individuals, regardless of gender, age, ethnicity, disability, sexual orientation, or any other protected characteristic. Locations Valencia Spain