IG
Dutch Speaking Travel Agent (Remote in Greece)
- Moves you to
- Greece
- Support
- Relocation support
- Posted
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- Location: 100% Remote (Based anywhere in Greece)
- Industry: Digital Travel & Accommodation Solutions
- Eligibility: Open strictly to candidates currently living in Greece or arranging independent relocation.
Core Duties & Daily Tasks
- Multi-Channel Engagement: Managing incoming inquiries via phone, email, and live messaging with complete professionalism in fluent Dutch and fluent English.
- Complex Problem-Solving: Investigating and rectifying complicated booking disputes, cancellations, and account inquiries with patience and empathy.
- Travel Advisory: Staying informed on international travel guidelines and internal systems to offer precise, premium advice to clients.
- System Documentation: Logging every client interaction thoroughly within the CRM software to maintain accurate account histories.
- Performance Goals: Reaching personal productivity targets while partnering with an international team to sustain top-tier service standards.
- Language Capabilities:
- Dutch: Fluent (C2-level command to deliver superior client interactions and flawless communication).
- English: Fluent (B2-level or higher for internal tools, onboarding programs, and team communication).
- Legal & Setup Requirements:
- Work Authorization: Full legal right to reside and be employed in Greece (citizenship or valid local residency/work permits).
- Remote Workspace: A quiet, private home office with a fast, dependable internet connection.
- Core Competencies:
- Interpersonal Excellence: Outstanding communication capabilities paired with the composure needed to handle high-pressure customer situations gracefully.
- Self-Motivation: High personal discipline to manage daily duties independently in a virtual environment.
- Base Salary: A specialized compensation structure tailored for bilingual talent in Greece, incorporating the local 14-month annual salary model.
- Performance Incentives: Monthly financial bonuses tied directly to exceeding service quality and operational benchmarks.
- Immediate Coverage: Comprehensive private health and life insurance plans active from your first day on the job.
- Equipment Supplied: A complete set of high-grade remote work hardware (including a company laptop) delivered directly to your home.
- Career Advancement: Clear progression routes into quality assurance, team management, or corporate instruction roles.
- Temporary Housing: 3 weeks of Airbnb accommodation provided upon arrival to ensure a smooth transition while securing long-term housing.
- Travel Assistance: Full flight ticket reimbursement to help you reach Greece seamlessly.
- Administrative Guidance: Direct aid with local administrative procedures, including guided help obtaining your Greek tax ID (AFM) and social security credentials (AMKA).