Join our Nordic Customer Service team in Chania and work with the top Nordic home appliance manufacturer
How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine along with flavorful Greek cuisine sound like an option youd like to explore? Jump head-first into the Mediterranean experience and join our ever-growing Nordic
Customer Care
team in one of the most popular destinations in the world Chania, Crete!
If you are fluent in Finnish and possess an unparalleled passion for self-expression through fashion, grab the opportunity and come work with the top Nordic home appliance manufacturer that shapes living for the better by reinventing taste, care and wellbeing experiences, making life more enjoyable and sustainable for millions of people.
Join a team committed to understanding and empathizing with people, while enjoying your stay on a Greek island famous for its rich culture, fabulous landscapes and buzzing nightlife, where you will also get the chance to socialize, build your professional network, improve your communication skills and enrich your CV with notable work experience.
Be part of the change and join us in beautiful Crete!
What you will do:
Be the primary point of contact for customer requests, representing the top Nordic home appliance manufacturer
Utilize phone e-mails and calls in order to provide a seamless customer experience
Handle customer inquiries in a professional and timely manner
Turn every customer into a happy customer!
Exchange ideas and solutions with your colleagues!
Enjoy your time in Crete!
What you will bring:
Fluency in
Finnish
Good knowledge in written and spoken English
Swedish knowledge will be considered as an asset
Understanding and empathizing with people and problem-solving
Prior experience in customer support or claims and consumer complaints is advantage will be considered an asset
Exceptional communication & soft skills, as well as a problem-solving mentality
Computer knowledge, good knowledge of MS programs
A positive and adventurous attitude
A curiosity driven mindset, willing to know everything about everything.
Results-driven way of thinking, aiming to fix any issue the first time, following up as needed to reach a resolution that satisfies the consumer
A sponge that is willing to soak up all the knowledge and experience we offer
What we offer:
Complete relocation support (flight ticket to Chania, Crete, pick-up & drop both at no cost to you)
Free accommodation at fully furnished, spacious apartments throughout the entire employment period
Competitive monthly salary + 2 extra salaries per year
A generous bonus scheme
Fully remunerated training by certified instructors
Extra private health insurance
Consistent support for anything you may need along the way
Numerous benefits and discounts
State-of-the-art premises including an amazing activity room with a fully-equipped gym, table tennis table and TV