Cork International Hotel is currently looking for an experienced and motivated F&B Team Leader to join our team. This is a hands-on leadership role, supporting the day-to-day running of our Food & Beverage operations and leading the team during shifts.
Reports to: F&B Supervisor/ F&B Manager
SCOPE OF WORK:
Leadership & Supervision
Reports to: F&B Supervisor/ F&B Manager
SCOPE OF WORK:
- In addition to providing excellent service, the F&B Team Leader supports the management team by supervising day-to-day operations during assigned shifts, ensuring high standards are met, and leading the team in delivering exceptional guest experiences.
Leadership & Supervision
- Lead and supervise the F&B team during shifts, ensuring tasks are completed to Trigon Hotel Group standards.
- Delegate responsibilities and provide clear instructions to team members.
- Support new team members through training, coaching, and ongoing guidance.
- Monitor team performance, provide feedback, and escalate issues to management when needed.
- Act as the point of contact in the absence of the F&B Supervisor or Manager.
- Assist in the general tidiness and cleanliness of the working area and still room.
- Set tables to required lay-up.
- Oversee the setup, service, and closing procedures for all F&B outlets during the shift.
- Ensure smooth running of service, resolving operational issues quickly and effectively.
- Manage daily cash handling, reconcile tills, and ensure accurate reporting at the end of shift.
- Assist with stock control, including ordering, monitoring usage, and reducing wastage.
- Ensure function rooms, bar, and restaurant are prepared in line with bookings and events.
- Lead by example in delivering friendly, professional, and efficient service.
- Handle guest complaints or issues promptly, professionally, and in line with hotel policy.
- Anticipate guest needs and support the team in upselling and promoting hotel services
- Ensure team compliance with food hygiene, health & safety, and fire safety standards.
- Conduct checks to maintain cleanliness and compliance throughout all F&B areas.
- Report any accidents, hazards, or maintenance issues immediately to management.
- Attend and contribute to departmental meetings and briefings.
- Support the F&B Manager in implementing new procedures or standards.
- Carry out any other duties reasonably requested by management.
- Competitive rate of pay
- Relocation Assistance
- Access to our Company Pension Scheme
- Death in Service Benefit
- Employee referral bonus
- Friends & Family discounts across our restaurants
- Special rates in our hotel accommodation
- Paid internal and external training days
- Access to Trained Mental Health First Aiders
- Team Member Social & Wellbeing Events
- Team Member Annual Awards, Service Recognition, Monthly Team Member of The Month
- Meals on Duty
- Assistance with Leap Cards