Fraud Portfolio Manager | S2-level | Milton Keynes | Internal Mobility

Fraud Portfolio Manager | S2-level | Milton Keynes | Internal Mobility Country: United Kingdom IT STARTS HERE Santander ( www.santander.com ) is evolving from a global, high-impact brand into a technology-driven organisation , and our people are at the heart of this journey. Together , we are driving a customer-centric transformation that values bold thinking, innovation , and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference . Our mission is to contribute to help more people and businesses prosper . We embrace a robust risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management. Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation. THE DIFFERENCE YOU MAKE Fraud Threat Management is looking for a Fraud Portfolio Manager based out of Milton Keynes . 12 Month - FTC You will be working within the Fraud Domain, developing and managing strategies to prevent and detect fraud. You will work closely with our Product, Analytics and Testing teams to implement and manage new and existing fraud tools, processes and policies. We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for: Developing, implementing, and managing fraud prevention and detection strategies. Monitoring and optimising the effectiveness of fraud detection tools, controls, and strategies. Reviewing fraud attacks to identify control weaknesses and prevention gaps. Analysing fraud data and management information (MI) to identify risks and opportunities. Monitoring and communicating emerging fraud threats and industry trends. Producing and presenting fraud performance reports to stakeholders and senior audiences. Collaborating with internal stakeholders across Fraud, Operations, and the wider business. Collaborating with external fraud technology providers and industry partners. WHAT YOU’LL BRING Our people are our greatest strength. Every individual contributes unique perspectives that make us greater as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring. The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Professional Experience Understanding of Fraud and knowledge of fraud risks within digital banking platforms. (Required) Excellent data and analytical skills, with the ability to interpret complex fraud trends, identify emerging risks, and make data-driven recommendations. (Required) Understanding of the balance between customer experience, commercial outcomes, fraud risk, and regulatory requirements within the banking industry. (Required) Knowledge of Strong Customer Authentication (SCA) requirements and wider fraud prevention regulatory obligations. (Preferred) Good analytical and problem-solving skills, with the ability to translate insight into effective fraud strategies. (Required) Knowledge of fraud platforms and decisioning systems, including an understanding of Lynx (Preferred) Languages English (Required) Hard Skills Knowledge of fraud risks, trends, and typologies within digital banking. (Required) Data analysis and interpretation of complex fraud patterns and emerging threats. (Required) Fraud detection, prevention, and risk management expertise. (Required) Ability to develop and optimise fraud strategies using data-driven insights. (Required) Understanding of banking regulations and fraud prevention requirements. (Required) Knowledge of Strong Customer Authentication (SCA) and related regulations. (Preferred) Experience with fraud monitoring, decisioning, and risk management systems. (Required) Working knowledge of Lynx fraud platform and decisioning tools (preferred). Soft Skills great analytical thinking and problem-solving ability. (Required) Effective decision-making in a risk-focused environment. (Required) Ability to translate complex data into clear business recommendations.(preferred) Great attention to detail and investigative mindset. (Required) Excellent communication skills with technical and non-technical stakeholders.( preferred) Ability to balance customer experience, commercial outcomes, and fraud risk. (Required) Great stakeholder management and cross-functional collaboration skills. (Required) Proactive, adaptable, and continuous improvement mindset. (Required) WE VALUE YOUR IMPACT At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally. Salary Range: £37,762.00 - £56,642.00 per annum (depending on experience) This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location. Competitive rewards that reflect the real impact you make and the value you bring. Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support. Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support. Time to give back through volunteering opportunities that let you make a difference in the communities we serve. Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network. Ready to be recognised? It starts with you. LOCAL COMPLIANCE At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation. We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates. We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow. To make this possible, our roles are site-based with a hybrid working pattern , where colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles). When applying, please consider the travel distance, time and cost to your chosen office location(s). We welcome applications on the understanding that, should you be offered this role, there may be no relocation package available. Santander will pay the employer mandatory government fees that are required to pay in connection with visa sponsorship. You may be liable for your own personal employee immigration and relocation costs. ( Only applicable for roles that are eligible for sponsorship) WHAT TO DO NEXT If this sounds like a role you are interested in, then please apply. For further Guidance please visit Internal Mobility - Candidate Guidance . If you want to know more about the opportunity: Please contact Billie-Jo McGee - Billie-Jo.McGee @santander.co.uk #LI-DNI