French Beauty Advisor - Hybrid

As a Customer Support Advisor for a premier beauty and cosmetics retailer, you will be the first point of contact for our customers and a vital brand ambassador. Support the after-sales process, including online orders and refunds. Manage and escalate complaints as needed. Answer customer inquiries and address any doubts. Ensure suggestive selling and cross-selling when the customer is receptive.

Key Responsibilities:

• First point of contact for viewers and a critical brand ambassador. The right person for this role is enthusiastic at addressing our client’s customers’ needs aiming to provide an excellent service.
• Assist viewers through phone, chat and emails.
• Provide accurate and real-time responses to the clients inquiries.

What do you need to be successful at this job?

• Language Maestro: Fluent in French, strong English skills
• Beautyl Enthusiast
• Have experience in a Contact Centre
• Have a strong customer service-oriented skill.
• Can work as a team member, as well as independently.

By joining this role, this is what you can expect:

• Joyful Portuguese lifestyle
• Skyrocket Growth with a 6-month renewable contract
• Relocation Assistance with Accommodation (Lisbon or Porto)
• Portuguese Extra Delights: Meal vouchers, 2 extra salaries
• Guardians of Wellness: Private health insurance
• Monthly Bonus

Make it your Next Job Without Boundaries! 🚀

::::::::::::::::::::::::::::::::::::::::::::::::

Get to know more about Atlean World👇

Atlean World is going to be your recruitment partner during the whole journey:

Guiding Your Odyssey with Atlean World

Personal Touchpoint:

As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.

Q&A Session:

Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.

Making it Happen:

Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.

Ongoing Support:

Your journey doesn’t end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.

Your Next Job, Without Boundaries! 🌍