French Customer Service Representative - Porto

About the Client: A global leader in insulin delivery and diabetes technology, the company designs, manufactures and sells advanced automated insulin delivery systems that reduce the burden of diabetes management, while creating new possibilities for patients, their loved ones, and healthcare providers.

Job Description: The Junior Order to Cash Specialist will support the end-to-end Order-to-Cash process, focusing on order entry, billing, collections, follow-ups and reconciliations. This role is ideal for candidates with accounting knowledge who want to grow in finance operations and gain exposure to global O2C processes.

Key Responsibilities

• Process customer orders via email / inquiries accurately and in a timely manner.
• Generate invoices and credit notes ensuring compliance with company policies.
• Perform daily cash application of customer payments.
• Monitor AR aging reports and follow up with customers for overdue invoices.
• Support resolution of simple customer queries and escalate complex disputes.
• Assist in reconciliations, month-end & quarter-end closing, and audit requirements.
• Maintain updated customer master data in ERP.

• Bachelor’s degree in commerce, Accounting, or Finance.
• Strong command of French Language (spoken and written) and advanced English (C1 Level).
• At least 1 year experience in Accounts Receivable / O2C / Finance operations.
• Knowledge of accounting and finance principles.
• Good analytical skills and knowledge of MS Excel (v-lookups, pivot tables preferred).
• Familiarity with ERP systems (SAP/Oracle/NetSuite) is a plus.
• Customer service orientation and Detail-oriented with ability to multitask.
• Nice to Have - 2–5 years of experience in Accounts Receivable / O2C / Finance Operations.

• Monday to Friday | 09:00–18:00
• Days off: Saturday & Sunday
• Contract: Permanent (90-day trial)
• Onsite position in Porto
• Relocation package for candidates from abroad (refund of initial flight ticket plus accommodation in company’s apartment (bills included).
• Health insurance from Day 1

Salary Package

• Base: 1300€ gross x14
• Language Adder: 150€/month
• Meal Allowance: 167.86€ net (paid in 11 months, meal card)