Join a global customer experience (CX) company, as a Player Support Specialist in Sofia. This on-site role involves providing dedicated support to players, utilizing your fluent German and English language skills to ensure a positive gaming experience.

Key Responsibilities

Serve as the first point of contact for customer inquiries via phone, email, and/or chat
Provide accurate information and resolve customer issues efficiently
Maintain a high standard of professionalism and customer satisfaction
Accurately log interactions and follow internal processes and guidelines

What We're Looking For

Fluent German language proficiency.
Fluent English language proficiency.
Eligibility to work in the EU.

What's On Offer

On-site training is provided to help you excel in your role.
Contract hours can be negotiated for local candidates.
A welcome bonus is available for both local and relocation candidates,
A fixed bonus
For those relocating, a comprehensive package includes a €1,500 gross relocation bonus to assist with initial rent and moving costs, plus 21 days of company-provided accommodation upon arrival and support in finding long-term housing.

Start your next customer service adventure abroad. Apply today!