German Insurance Agent (Remote in Greece)

German-Speaking Insurance Agent | Remote or Relocation to Greece ERF ID: 32646 Location: Piraeus, Greece (Remote) Start Date: 22/06/ 2026| Interview Deadline: 22 May 2026 Working Schedule Rotational shifts between 09:00 – 22:00 Monday to Sunday (5-day work week) Compensation & Benefits €1450 gross/month Up to 10% performance bonus (based on targets) Relocation Package (if choosing Greece): Option 1: Flight + hotel + agency fees fully covered Option 2: €250 allowance + agency fees Why This Opportunity Stands Out Join a market-leading German insurance group with over 13 million customers and 14 million insured vehicles. This is your chance to work on a high-impact project in a stable, regulated industry, while enjoying the flexibility of working from home or relocating to sunny Greece . What You'll Do As a Customer Care Agent, you'll be the first point of contact for German-speaking customers, handling a mix of inbound and outbound interactions: Customer Support & Case Management Handle inquiries via phone and email in German Process insurance claims and resolve customer issues efficiently Escalate complex cases following internal procedures Motor Insurance Operations Process new vehicle insurance applications Manage contract changes, conversions, and terminations Handle general correspondence and documentation Administrative Excellence Perform accurate contract logging (critical for business operations) Process address changes, account updates, and SEPA mandates Ensure timely handling of incoming documents (email/post) Additional Responsibilities Provide insurance advice and prepare tailored offers Cross-sell additional insurance products (liability, property, legal, etc.) Support customer onboarding (e.g. self-service portal registrations) Schedule pension consultation appointments What We're Looking For Language Skills Fluent German (C1+ level) Core Competencies Strong communication skills with a customer-first mindset Ability to simplify complex insurance topics Problem-solving mindset with focus on first-time resolution High attention to detail (especially in data entry & documentation) Ability to multitask across systems in a fast-paced environment Technical Skills Confident PC user (Windows, CRM systems, MS Office) Typing speed 25 WPM with 85% accuracy Education Minimum high school diploma Work Setup: Fully remote (within Greece) Training from home Growth & Development Continuous training and upskilling Exposure to a leading European insurance environment Opportunity to develop expertise in insurance & customer operations Why Apply? This is more than a customer support role — it's your entry into a structured, high-performing environment where your attention to detail and communication skills directly impact customer satisfaction and business success. Apply Now! Ready to take the next step in your career?