German-Speaking Technical Support Specialist – Work from home in Greece

Empower people. Solve problems. Be part of something extraordinary. Location: Remote from anywhere in Greece / Optional hybrid access to our modern office in Athens Start Date: 11 August 2025 Salary: €1,300 Gross per Month Performance Bonus: Up to €200/month About the Role Are you a tech-savvy problem solver who thrives on helping others? Do you want to be part of a global leader in innovation and customer service excellence? If you're fluent in German (C2) and confident in your English (C1) , this is your chance to support a world-renowned technology brand — known for setting the gold standard in user experience and design. Join a team where innovation meets empathy. You'll provide first-class support to German-speaking users via phone, chat, and email, helping them get the most out of cutting-edge devices and services. What You'll Be Doing Expert Support: Deliver expert technical support and troubleshooting to customers in German. Problem Solving: Use your communication and problem-solving skills to handle inquiries with empathy and efficiency. Quality Assurance: Follow clear procedures while adapting to each unique case. Shift Work: Work in shifts between 09:00–21:00, Monday to Sunday. Collaboration: Work within an international team of professionals in a dynamic, inclusive environment. What You Bring Language Skills: Fluency in German (C2) and English (C1) . Technical Aptitude: Strong ability to quickly learn new tools, software, and technical systems. Soft Skills: Confidence, empathy, and a genuine passion for delivering excellent customer service. Flexibility: Ability to work full-time rotating shifts. Location: Currently located in Greece (or willing to relocate). Training & Onboarding We invest in your success. You'll receive: Paid Training: Fully paid training led by certified instructors. Training Start Date: 12-08-2026 Continuous Growth: Ongoing support, mentoring, and access to continuous learning platforms. Benefits & Perks Private healthcare plan Exclusive discounts across various brands and services Career growth & upskilling opportunities CSR involvement & participation in social impact initiatives Free online Greek language courses Optional office access – network and connect in our modern workspace Inclusive & certified: Join a Great Place to Work® employer Relocation Support – You Choose Option 1 – All expenses covered: Flight + Hotel stay + Real estate agency fees Option 2 – Flexible package: €250 relocation allowance + Real estate agency fees covered Whether you travel by car or prefer to organize your own stay, we've got your back. The Hiring Process Apply & complete online language assessments. Interview with our recruitment team & final client meeting. Get hired and start your training on 12-08-2026 .