Head Of Business

30 Sep - 25 Nov 26 Carlisle

Lloyd Motor Group are excited to announce that we have a rare fantastic opportunity for a talented Head of Business to lead the team at our Lloyd Volkswagen Carlisle.

We are looking for an experienced Head of Business, preferably from Volkswagen retail network (or equivalent automotive retail business), to lead a team of circa 100 people and develop the business to the next level.

Salary: Competitive - Depending on experience

Benefits: Supported Company Car Scheme, Pension plus Life Cover, Private Health Insurance (family cover), Relocation Package

Head Of Business Key Role & Responsibilities

• To prioritise customer experience and ensure that a premium experience is consistently delivered, through all business operations.
• To lead the whole business to maximise performance, to deliver results, and to achieve objectives, working towards the agreed vision and executing approved strategy.
• To ensure that the business thrives and grows; safeguarding the business, the franchise and its long-term stability, sustainability and success.
• To act as an ambassador for Lloyd Motor Group, and the Volkswagen group brands and products; to live by the brand values and inspire others to follow this example.
• To prioritise employee engagement and development whilst maximising the performance delivered by the entire workforce.
• To manage the financial performance and health of the business.
• To create and maintain healthy relationships with all stakeholders of the business in order that its interests are served.
• To attend Lloyd Motor Group and Volkswagen retail network meetings and events across the UK and abroad.
  
  

Key Skills And Attributes For The Role

• Proven experience as Head of Business in a Volkswagen retail network, or in an equivalent automotive retail business.
• Leading a team using the most appropriate style; flexing to use coaching, directing, delegating, pacesetting, supporting.
• Communicate effectively and engagingly to a wide range of different audiences, using a wide range of different styles and media, including presenting to large audiences.
• Emotional intelligence; understanding yourself and others well, high awareness and behavioural management.
• Create a positive and productive climate and a sustainable, healthy culture.
• Build a feedback culture; encouraging all members of the team to seek, give and value effective feedback.
• Financial and Commercial acumen; to understand and be able to operate the KPI levers that drive business success, including revenue growth and profitability, stock/asset management, cashflow and ability to interpret Volkswagen and company management accounts (IFC).
• Computer literate, including fluency with all standard business systems and applications, plus brand-specific programs.
  
  

Company Benefits

• 33 days of annual leave, inclusive of Bank Holidays.
• Healthcare cash plan.
• Employee vehicle-discount schemes.
• Cycle to work scheme.
• Eyecare vouchers.
• Free flu jabs.
• Pension scheme (including life cover).
• Internal and manufacturer training.
• Staff referral scheme.
  
  

About Lloyd Motor Group

Founded in 1976, Lloyd Motor Group is one of the UK's largest family-run car retailer groups, with 40 retailers across Northern England and Southern Scotland. Representing prestigious brands like BMW, MINI, Land Rover, BYD, Volvo, Kia, Volkswagen, Skoda, INEOS, Honda motorcycles and BMW Motorrad, we've built our reputation on exceptional customer service delivered with a professional yet personal touch. Join our passionate team and you'll find a supportive culture that values your contribution, invests in your development, and empowers you to grow while making a real difference in a company where people are our greatest asset.

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