Job Overview

Housekeeping Supervisor supports the Housekeeping Manager in housekeeping operation, and work as a team leader to manage the day to day housekeeping operations and work very closely with the cleaning supplier. The team works together to ensure owners and guests will experience a memorable stay at Setsu Niseko.

Responsibilities and Duties

The key tasks that are required of this person include:

Oversee the daily housekeeping operation by preparing cleaning schedule, room inspection, damage check, and anything related to housekeeping operations.
Work closely with cleaning company as well as front desk and maintenance team.
Ordering and inventory of cleaning supplies, amenities, and linens.
Handle and resolve any owners and guests related issues to improve cleanliness of the hotel.
Monitor performance of staff, provide feedback, and training as required.
Role is flexible and this position will have to adapt as necessary to the changing market conditions and operational constraints.

Reports to: Setsu Niseko Housekeeping Manager

Qualifications / Requirements

Previous housekeeping experience. Must like cleaning in general.
A self-starter that can work independently and achieve targets.
Understand Setsu Niseko’s vision for customer service and be committed to its delivery.
Be an excellent, flexible, inspirational and involved team player.
Well-developed written and verbal communication skills and the ability to communicate well across all levels of the organization.
Ability to work well under pressure and strong problem-solving skills.
Ability to set priorities and work to deadlines with close attention to detail.
Always be punctual and considerate of fellow work colleagues.
Business-level proficiency in Japanese is required.
Visa status permitting full-time work in Japan. Sponsorship available for the right applicant.
Driving license necessary.

Standard Working Hours

9 hours per day (with 1 hour break); between 07:00-24:00; 5 days a week.

Employment Benefits

Monthly salary: ¥290,000 ~ ¥350,000 yen (plus annual discretionary bonus)
Paid statutory holidays. 10 days after 6 months of employment, 11 days after 1 year and 6 months of employment.
Discounts on a variety of products owned within the group: ski rentals, ski school, golf, etc.
Individual Seasonal HANAZONO Grand Hirafu lift pass
Japanese Health Insurance and Pension according to the law.
Commuting allowance to and from your home to work, capped at ¥45,000 per month.
Retirement plan (After 10 years of service).
Relocation expenses paid (up to ¥200,000 from outside of Hokkaido and ¥100,000 from within Hokkaido, based on actual expenses)

If you are interested, please don’t hesitate to send an e-mail with your resume and a cover letter to: careers@setsuniseko.com.

Check-In / Check-Out

Guests Per Suite

Adults Ages 13 or above

Children Ages 7 - 12

Infants Ages 0 - 6

Reservations

+81 (0) 136 55-5131

Front Desk / Concierge

+81 (0) 136 55 7882

SC Global – Singapore Gallery

Viewing by appointment only

Tel: +65 6100 2323

WhatsApp: +65 9366 8566

setsuniseko@scglobal.com.sg

Niseko Real Estate Gallery

(viewing by appointment only)

Mountain Side Palace 2F 2-6 1-jo 3-chome,

Niseko Hirafu, Kutchan-cho,

Abuta-gun, Hokkaido, 044-0080 Japan

Tel: +81 (0) 136 21 7722

info@nisekorealestate.com

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