IT Project Manager - Servicenow

Job Title - IT Project Manager

Contract Duration - 12+ Months

Hybrid - Tarrytown , New York.

Onsite - 2 to 3 days

Note - This is a W-2 position, and we welcome candidates requiring H-1B transfer sponsorship to apply. No third-party vendors.

Summary

The IT Project Manager will lead and support IT projects and work streams for the IT. The ideal candidate will demonstrate a successful history of managing Service Now Implementation in a large scale, fast-paced working environment. This internal client-facing role will drive planning and execution of medium and large-scale projects for the IT Portfolio across various platforms.

Role and Responsibilities

• Strong background in SDLC and Project Management Principles (Project Planning,

Project requirements, Project Estimating, Resource Management, Scheduling and

Controlling, Facilitation, Risk Management, Procurement, Reporting Status, and Change

Management Familiarity in Project/Program Management toolset, including financial

systems and other key technologies

• Responsible for project oversight, execution, and controls

• Develops project plan/schedules

• Contributes to project initiation, scope definition and scope control

• Drives tasks to completion and maintain schedules

• Prepares project status reports for PMO and/or stakeholders

• Provide project status, anticipate challenges, communicate dependencies, issues and

risks

• Supervises project team to successful project completion

• Collaborate with business and technical teams to provide consistent and collaborative

project delivery

• Tracks progress and adherence to plan for scope, budget, and schedule.

• Ensure the quality and on time delivery of technical implementation projects with

supporting deliverables and artifacts

• Drive discovery phase to gather initial requirements and business goals

• Establish business case to justify investments required

• Establish project plan and cost estimates and manage delivery to ensure that goals and

value propositions are met in line with original estimates

• Oversee 3rd party vendor resources to deliver on day-to-day execution

• Complete lessons learned sessions at the conclusion of each delivered project with a

focus on continuous service improvement

Governance (Project Risk/Budget Risk)

• Audit PMO specific content such as risks, issues, and changes

• Audit Financial data monthly to ensure alignment between forecast and actual

• Provide weekly and monthly reporting towards attaining better data quality

Project Team Support

• Coordinate and/or provide support to project management team

• Regularly monitor Project Plans, Project Schedules, Budgets and Expenditures

• Provide analytical support to PM in executing projects

• Conduct performance enhancement process in accordance with guidance from Portfolio

and Project Managers

• Assist in the preparation of proposals and project plans for all phases of systems

planning, development and implementation

Supervision and Leadership

• Provides an additional level of quality oversight amongst project management team

Project Management

• Develop, update, and manage project schedules and budgets for Lifecycle and Nondiscretionary Projects

• Communicate Project Status to all necessary parties

• Assist in managing all phase of the assigned projects

• Supporting Initiation efforts such as working with team to create project request forms

and business cases

Qualifications and Education Requirements

• Bachelor's Degree in appropriate field of study or equivalent work experience

• Expert experience level project management experience, including tracking and planning projects

• Expert experience level working with business stakeholders within a cross-functional

matrix environment

• Expert experience level working with 3rd party vendors and contracted temp project resources

• Intermediate level experience with gathering requirements from the client / business

and documentation

• Expert experience level with full product lifecycle with understanding of development

lifecycle and various technology methodologies that support that lifecycle

• Intermediate level of proficiency with MS Project, Excel, Visio, PowerPoint and

SharePoint with experience presenting to stakeholders and / or Senior Leadership

• Proven ability to demonstrate a drive for results and accountability of business needs

• Proven ability to work in an ambiguous environment and collaborate across multiple

areas in order to achieve a common business objective

• Interpersonal skills to influence and spur change, facilitate and enhance performance

within a cross - functional environment

• Demonstrate decisiveness in resolving business problems, making decisions and

identifying priorities

PREFERRED SKILLS

• Developing Budgets

• Coaching

• Supervision

• Staffing

• Project Management

• Management

• Process Improvement

• Planning

• Performance Management

• Attention to Detail

• Analysis