IT Support (Graduate - Hardware Team)

Viridien (www.viridiengroup.com) is an advanced technology, digital and Earth data company that pushes the boundaries of science for a more prosperous and sustainable future. With our ingenuity, drive and deep curiosity we discover new insights, innovations, and solutions that efficiently and responsibly resolve complex natural resource, digital, energy transition and infrastructure challenges.

Job Summary

We are seeking a highly motivated individual to join our team, focusing on the development, implementation, and support of our UK Data Centre infrastructure. The ideal candidate will have demonstrable skills in High Performance Computing (HPC) and a proactive approach to data centre operations.

Join us in shaping the future of HPC and Cloud technology at Viridien!

Key Responsibilities

• Support the installation, maintenance and decommissioning of HPC hardware.
• Assist with CPU and GPU systems, oil-immersion servers, air-cooled servers, and storage.
• Help maintain infrastructure services and data centre equipment.
• Follow rack cabling standards and support activities within the IT workshop.
• Assist with spare-parts control, equipment audits and lease-management activities.
• Assist with identifying and automating repetitive hardware and operational processes to improve efficiency.
• Support the development, testing and documentation of simple scripts or automation tools.
• Join project and troubleshooting meetings and conference calls as required.
• Create and maintain clear technical documentation, knowledge articles, operating procedures and handover notes.
• Follow IT service management, change control, health and safety, security and quality processes.

Key Skills and Competencies

• A recent graduate, or someone completing a degree, in Computer Science, Computer Engineering, Computer Information Systems or a related technical discipline.
• An interest in computer hardware, Linux, HPC, compute, storage and data centre technologies.
• A practical, methodical approach to diagnosing and solving problems.
• Excellent written and verbal communication skills.
• A collaborative approach, with a focus on customer service and team delivery.
• Willingness to learn, take ownership and develop through hands-on experience.
• Good organisational skills and the ability to manage assigned tasks and deadlines.
• Ability to document work accurately and follow agreed procedures.
• Computational thinking and structured problem solving.
• Ability to work full-time on-site at the UK HPC Hub.

Qualifications and Experience

Essential

• Degree in any of the following disciplines: Computer Science, Computer Engineering, Computer Information Systems or related computing subjects.
• Equivalent technical qualifications or demonstrable practical learning may also be considered.

Desirable

• Foundational knowledge of Linux administration gained through university, personal projects, placements or practical labs.
• HPC system architecture, compute or storage concepts.
• Monitoring tools such as Zabbix.
• Scripting languages and automation.

What Success Look Like

• You develop confidence in supporting Linux, HPC and cloud services and take increasing ownership of assigned work.
• You troubleshoot methodically, communicate progress clearly and escalate risks at the right time.
• Your documentation is accurate, useful and supports safe, repeatable operations.You actively learn from colleagues, apply feedback and contribute ideas for improvement.
• You demonstrate a professional, collaborative and service-focused approach.

Why work at Viridien?

• Competitive salary commensurate with experience
• Highly attractive bonus scheme Initial 22 days annual leave with future increases, complemented by a flexible buying and selling holiday program
• Company pension with generous employer contribution
• Wellbeing Unmind app – puts you in control of your mental health
• Onsite gym facility
• A flexible benefits platform with numerous discount schemes - gym membership, restaurants, cinema tickets, and much more!
• Regular social club events, spontaneous reward events throughout the year
• Cycle purchase scheme
• Flexible Private Medical & Dental care programmes
• Sponsorship of visas/comprehensive relocation packages

We are Flexible

• Bank Holiday Swap - our holiday swap program allows you to change it for another day of your choice!
• Relaxed dress code policy

Learning and Development

At Viridien, you will have the space to grow at the pace of your passion and explore the opportunities available to those who dare and deliver.Our culture of learning and complementary approach to supported or self-guided career development, enables the design of tailored courses to suit specific needs our employees to aid personal growth in areas related to technical, commercial and personal skills, via an extensive suite of Viridien developed courses, managed through our own Learning Hub.

We Care about the Environment

We encourage and actively support a strong sense of community, through volunteering and various company initiatives, as well as a strong company commitment to protecting our environment through sustainable solutions, energy saving and waste reduction enterprises.

Our Hiring Process

At Viridien, we are committed to delivering a respectful, inclusive, and transparent recruitment experience.

Due to the high volume of applications we receive, we may not be able to provide individual feedback to every applicant. Only candidates whose qualifications closely match the role criteria will be contacted for an interview. We do, however, aim to share personalized feedback with those who progress to the first round of interviews and beyond.

We are also dedicated to ensuring that our hiring process accessible to all. If you require any reasonable adjustments to fully participate in the application or interview stages, please don’t hesitate to contact your recruiter directly.

We see things differently. Diversity fuels our innovation, we value the unique ways in which we differ, and we are committed to equal employment opportunities for all professionals.